How to visit, scheduling, dress code, and visitor requirements
Wallens Ridge State Prison may offer both in-person and video visits, but availability, hours, and rules vary—check the facility's current visitor schedule before planning your trip. You'll need to submit a visitor application and background authorization to the Central Visitation Unit, then wait for approval. Out-of-state applications often take longer. Video visits typically require at least 24 hours advance scheduling and can usually be booked up to two weeks out, though this depends on current facility rules. Bring a valid government-issued photo ID that matches your approved application. Any minors must be listed on an approved adult's application and arrive with that adult. For phone service and funding, use ConnectNetwork to set up AdvancePay/prepay accounts or deposit to an inmate PIN Debit using the inmate's 7-digit state ID.
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Submit the visitor application (adult or minor) and the required background authorization to the Central Visitation Unit. Wait for approval before scheduling any visits; out-of-state applications often take longer to process.
Yes—video visits typically must be scheduled at least 24 hours in advance and may be bookable up to two weeks ahead. Since booking windows can vary, confirm Wallens Ridge’s current scheduling rules before you plan.
You can set up an AdvancePay/prepay phone account through ConnectNetwork, and you can also call ConnectNetwork’s toll-free support line for help. To deposit to an inmate PIN Debit through ConnectNetwork, create an account, select VA/Department of Corrections, and have the inmate’s 7-digit state ID.
If your loved one is at Wallens Ridge State Prison, you have two main options for funding phone calls: AdvancePay (a prepaid account you control) or PIN Debit (an account the inmate uses). Here's how each works — and how to decide which fits your family best.
Waiting on a call from Wallens Ridge that never comes through? The missing step is often the automated consent — a quick process that activates your phone number on your loved one's call list.
Wallens Ridge State Prison is a Virginia Department of Corrections (VADOC) facility, so statewide VADOC phone procedures apply. All calls and phone accounts go through ConnectNetwork, operated by Global Tel*Link. If your loved one is under VADOC custody but physically housed in a local jail, these steps won't apply—local jails have their own rules and phone systems.
