How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Wapello County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Wapello County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Wapello County Jail.

Frequently asked questions about Wapello County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Wapello County Jail.

2. How much does it cost to send a message to Wapello County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Wapello County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Wapello County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Wapello County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Wapello County Jail?

   Mailing address:

   Wapello County Jail
   330 W 2nd St
   Ottumwa, IA 52501
   Phone: (641) 684-4350

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Wapello County Jail?

   Visiting hours at Wapello County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (641) 684-4350 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Wapello County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Wapello County Jail for their specific mail policies.

7. How do I send money to an inmate at Wapello County Jail?

   You can send money to an inmate at Wapello County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Wapello County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Wapello County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Wapello County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Wapello County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Wapello County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Multiple pathways for personal development and skill-building form the foundation of opportunities typically available to individuals at Wapello County Jail. The facility often emphasizes a comprehensive approach that addresses various aspects of rehabilitation and preparation for successful community reintegration. This multi-faceted programming model recognizes that individuals have diverse needs and learning styles that require different types of support and intervention.

Educational opportunities may include basic literacy programs designed to help individuals improve reading and writing skills essential for daily life and employment. Education services often extend to GED preparation and completion programs for those seeking to earn their high school equivalency. Additionally, vocational programs typically focus on developing practical job skills in areas such as construction, food service, or maintenance work. Library services usually provide access to educational materials, legal resources, and recreational reading that supports both formal learning and personal enrichment.

Mental health services often form a crucial component of the therapeutic opportunities available to individuals who may be dealing with various psychological challenges or substance-related issues. These services typically include individual counseling sessions and group therapy programs. Additionally, conflict resolution opportunities may help participants develop better communication skills and learn peaceful ways to handle disputes. Support services often encompass case management assistance that helps individuals connect with community resources and plan for their eventual release and successful reintegration into society.

Daily Life & Visitation

The sound of morning announcements typically marks the beginning of each day for individuals housed within the facility. At present, the daily routine actively revolves around structured meal times, count procedures, and scheduled activities that provide framework to institutional life. Individuals generally wake early for breakfast service, followed by work assignments or programming activities that may include educational classes, substance abuse counseling, or vocational training opportunities.

Living accommodations typically consist of shared cells or dormitory-style housing units, where individuals store personal belongings in designated areas and follow established guidelines for maintaining their living spaces. While space may be limited, individuals can usually purchase approved items through the commissary system to supplement basic necessities provided by the facility. Additionally, the dining area serves meals at designated times, with individuals often eating in shifts to accommodate the population size.

Recreation opportunities generally offer structured physical activity through gymnasium access or outdoor yard time, depending on weather conditions and facility scheduling. Visitation policies typically allow family members and approved visitors to maintain contact through scheduled visits, while phone calls and written correspondence provide additional communication options. Work assignments within the facility may include kitchen duties, laundry services, or maintenance tasks that help individuals contribute to daily operations while developing job skills for eventual reintegration into the community.