How to Contact an Inmate at Facility

Juveniles at this facility can make outgoing calls between 8:00 AM and 10:00 PM. Phone access is a privilege, not a guarantee. If a youth has had conduct issues, their calling time may be restricted.

All juvenile phone calls are monitored, so assume staff can hear anything said. Juveniles also cannot receive live incoming calls. You can't call the facility and get connected directly to them.

Steps to Follow

• ✓ Plan for calls only during the allowed window: 8:00 AM to 10:00 PM
• ✓ If calls are not going through, consider that phone use is a privilege and may be restricted due to conduct

• ✓ Speak as if staff may be listening because all juvenile calls are monitored
• ✓ Do not expect to place a live incoming call to a juvenile, incoming calls are not permitted

• ✓ To leave a voicemail message for a juvenile, call 701-792-6930
• ✓ Keep voicemails free of confidential information, messages are not private

Before you plan around it, confirm the current calling window (8:00 AM to 10:00 PM) and whether the specific juvenile you're trying to reach has any phone restrictions. Even when general hours stay the same, individual youth may have limited privileges based on conduct.

Double-check the facility's rules that affect what you can do from the outside: calls are monitored, juveniles can't receive live incoming calls, and voicemail is the approved way for the public to leave messages. If you plan to use voicemail, verify that 701-792-6930 is still the correct number and in service.