Mail, photos, messaging, and phone/call options for staying in touch.
All communication at Ward County Detention Center is monitored, including phone calls, voicemail, and written correspondence. Juveniles can make phone calls between 8:00 AM and 10:00 PM. All calls are monitored, and the facility does not allow incoming live calls to juveniles. If you need to reach a juvenile, voicemail is available instead. Call 701-792-6930 to leave a message, but assume anything you say is not confidential. For calling access, residents can purchase phone cards through the facility canteen or online through Reliance. Cards come in $10 and $20 denominations. Reliance also offers online tools for setting up accounts and prebooking services.
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Trying to stay in touch with a juvenile in detention? The phone rules are usually the biggest hurdle. Here's what this facility allows, what it doesn't, and how to leave a message.
Mail can be a steady, grounding way to stay connected—but it has to follow the detention center's rules to get through. At Ward County Juvenile Detention Center, all mail is inspected and processed daily (not on weekends or holidays), and it must go through the U.S. Postal Service.
Phone contact at Ward County Juvenile Detention works mostly through outbound calls from the youth, plus a voicemail line where you can leave messages. Here's what you need to know about calling hours, approved recipients, monitoring, and phone cards.
Phone contact is possible from Ward County Juvenile Detention, but it works differently than calls from home. Here's how calling hours, monitoring, collect calls, Reliance calling cards, and voicemail all fit together—so you can actually stay connected.
Juvenile phone calls are allowed between 8:00 AM and 10:00 PM. All juvenile calls are monitored, and juveniles cannot receive incoming live phone calls.
Juveniles cannot receive live incoming phone calls, but they can receive voicemail messages. To leave a voicemail, call 701-792-6930 and remember that messages are not confidential.
Phone cards come in $10 and $20 denominations, available through the facility canteen or online via Reliance. Reliance also provides online tools for setting up calling accounts and services. You can provide card PINs to the facility.
Want to help a youth at Juvenile Detention make phone calls? You can buy a juvenile phone card online and get the PIN to the facility.
Ward County uses video visitation for both the adult detention center and juvenile detention facility. Before making plans, confirm which facility your loved one is in, then follow the correct hours and sign-up process for that location.
