How to visit, scheduling, dress code, and visitor requirements
Video visitation at Ward County Jail runs through Turnkey Corrections, with separate schedules for adults and juveniles. Adult detention video visits are available daily in two blocks: 1:00 PM to 6:00 PM and 7:30 PM to 10:00 PM. Juvenile video visitation includes lobby hours from 10:00 AM to 4:00 PM, Monday through Friday (closed on holidays), plus off-site video hours from 10:00 AM to 10:00 PM daily. Online and off-site video visits require pre-approval. Adults can complete this through the facility kiosk or inmatecanteen.com. Before your first session, you'll need to complete the visitor application, set up any required account and ID photos, then schedule your visit.
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Ward County uses video visitation for both the adult detention center and juvenile detention facility. Before making plans, confirm which facility your loved one is in, then follow the correct hours and sign-up process for that location.
Adult video visitation is available daily from 1:00 PM to 6:00 PM and 7:30 PM to 10:00 PM. Visits are handled through Turnkey Corrections.
Juvenile lobby visitation is 10:00 AM to 4:00 PM Monday through Friday, and it is closed on holidays. Juvenile off-site video hours are 10:00 AM to 10:00 PM every day, using Turnkey Corrections.
Pre-approval is required before using online or off-site video visitation at Ward County Jail. Complete the visitor application, set up your visitor account or kiosk profile, upload a clear government photo ID and photo, then schedule your visit. Adults can complete pre-approval via the facility kiosk or inmatecanteen.com.
Trying to stay in touch with a juvenile in detention? The phone rules are usually the biggest hurdle. Here's what this facility allows, what it doesn't, and how to leave a message.
Mail can be a steady, grounding way to stay connected—but it has to follow the detention center's rules to get through. At Ward County Juvenile Detention Center, all mail is inspected and processed daily (not on weekends or holidays), and it must go through the U.S. Postal Service.
Want to help a youth at Juvenile Detention make phone calls? You can buy a juvenile phone card online and get the PIN to the facility.
