Phone Calls from Ware County Jail: How to Set Up Securus Accounts and Rules to Know

Ware County Jail uses Securus Technologies for inmate phone calls. To get started, visit the Securus Technologies website and set up either a pre-paid collect account or a direct-bill account. Before adding funds or billing details, use the

Prefer to set things up by phone? Call 1-800-844-6591 to open and manage a pre-paid collect or direct-bill account with Securus. This is also your best option if you're having trouble with the website or need help updating your account.

Assume every conversation is being recorded. Calls may be monitored, so keep things focused on family updates and practical matters - nothing sensitive.

• ✓ Don’t use call forwarding or three-way calling - it’s not permitted.
• ✓ Make sure the person in custody is calling a number that’s on their Call Allow List; calls are restricted to the phone numbers on that list.

Calls are capped at 25 minutes. To avoid getting cut off mid-sentence, start wrapping up a few minutes early. Confirm any next steps, repeat important details, and say your goodbyes before the timer runs out.

Deposits are capped at $200.00 each. If you need to add more than that to a pre-paid collect account, you'll have to make multiple deposits.

• ✓ Confirm the exact phone number you want used is on the offender’s Call Allow List before you add money.
• ✓ Save your deposit confirmation or receipt so you can reference it if there’s a problem.
• ✓ After funding, double-check that your account shows the updated status/balance so calls don’t get interrupted.

Need help or want to confirm current rates before funding your account? Visit the Securus Technologies website or call 1-800-844-6591. They can verify your setup for pre-paid collect or direct billing and troubleshoot any issues with your phone number.