Understanding Georgia Prison Phone Calls: Rates, Limits, and How to Set Up Your Securus Account

To receive calls from a Ware State inmate through Securus, you'll need one of three account types: prepaid, collect, or direct-bill. Create your account online through the Securus Technologies website, or set it up by phone. Run into issues? Call Securus customer service at 1-800-844-6591. Once your account is active, you can accept calls without last-minute scrambling.

More than one person needs to be reachable? You don't have to funnel everything through a single phone line. Securus lets you add multiple telephone numbers to an individual pre-paid collect account - helpful if you're coordinating between a home phone and a cell, or splitting calls between relatives.

Local calls run $0.06 per minute for Securus debit and collect calling. Keep that number in mind when estimating how long your balance will last - especially if your loved one calls more than once a week.

Securus posts a handy example: a 25-minute local call costs $1.50. If calls tend to run right up to the time limit, that's a practical benchmark - about $1.50 each time a full-length local call goes through.

Deposits are capped at $200 each. If you need more than that on your account, plan on making multiple deposits.

Each Securus call maxes out at 25 minutes. If you've got a lot to cover - kids, bills, court dates, family updates - prioritize what matters most early in the call so you're not scrambling when time runs out. This limit affects planning too. Miss a call or have bad timing? You may need to wait for the next attempt rather than expecting to make it up with a longer conversation later.

Ware State inmates can only call numbers on their Call Allow List. If your number isn't on that list, the call won't connect - so confirm ahead of time which numbers you want to be reachable. Use more than one phone? Think through where you can realistically answer. A work line, a new cell number, or a family member's phone may need to be added so you don't miss your only window to talk.

Practical Tips

• ✓ Set up a prepaid, collect, or direct-bill account with Securus through the Securus website.
• ✓ If you need to set up by phone or troubleshoot, call Securus at 1-800-844-6591.
• ✓ Plan your funding around the $200 maximum per deposit so you’re not caught off guard when adding money.

1. Confirm the right phone numbers are allowed - calls can only go to numbers on the Call Allow List, so make sure the number you’ll answer is included.
2. Make your deposit (or deposits) - deposits are limited to $200 per deposit, so split it up if you need to add more than that.
3. Double-check before you wait by the phone - once the number and funding are handled, you’re set up for calls to go through without preventable blocks.