What Phone Calls Really Cost from Ware County Jail (and How to Set Up an Account)
Phone calls are often the fastest way to stay connected — but the setup and rules can trip people up. Here's how Securus accounts work at Ware County Jail, what calls actually cost, and the rules that can end a call early.
To receive calls and manage costs, set up a Securus account - either pre-paid collect or direct bill. You can do this through the Securus website or by calling 1-800-844-6591. Going the pre-paid collect route? Securus lets you add multiple phone numbers to a single account, which is handy if you want calls to reach more than one approved number.
Rates are charged per minute, so do the math before funding your account. One example rate for local calls is $0.06 per minute. At that rate, a full 25-minute call runs $1.50 - which matches the example cost shown for a 25-minute local call.
When adding money to a pre-paid collect account, keep the funding cap in mind: deposits max out at $200.00 each. If you're budgeting for multiple calls, you may need to make separate deposits over time rather than loading everything at once.
Call Rules
- ✓ Calls may be subject to monitoring and recording.
- ✓ Call forwarding and three-way calling are not permitted.
- ✓ The maximum time allowed per call is 25 minutes.
- ✓ Calls are restricted to only the telephone numbers included on the offender’s Call Allow List.
Heads up: Phone calls may be monitored or recorded. Don't try to merge in another person or forward the call - those features aren't allowed, and attempts can cut your call short.
- Confirm your number is on the Call Allow List - calls are restricted to numbers on the offender’s Call Allow List, so an unlisted number may not go through.
- Set up your Securus account first - you can create a pre-paid collect or direct bill account through the Securus website, or by calling 1-800-844-6591.
- Fund the account with the deposit cap in mind - pre-paid collect deposits are limited to $200.00 per deposit, so break up larger amounts if you need to.
- Avoid call forwarding and three-way calling - even if it’s tempting to “add someone in,” those features aren’t permitted.
- Talk like the call is being recorded - calls may be subject to monitoring and recording, so keep your conversation focused on what you’re comfortable saying on a recorded line.
- Plan for the 25-minute limit - the maximum time allowed per call is 25 minutes, so prioritize what you want to cover and expect the call to end when time runs out.
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