How to Send Money to Facility

Before you send anything, confirm you're listed as an approved visitor for the offender. Only approved visitors can deposit funds into an offender's account. If you're not on the list, your money order may not be accepted.

Don't mail a money order directly to the prison. The facility won't process it. Instead, all deposits go through TouchPay using a required deposit slip.

For Trust deposits, make the money order payable to TouchPay and include a deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Once TouchPay processes it, funds typically become available within ten business days (sometimes sooner).

Steps to Follow

• ✓ Get a money order payable to TouchPay, include the required deposit slip, and mail it to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

• ✓ Do not send the money order to the prison. Mail it to TouchPay with the deposit slip, since the facility will not accept or process it.

• ✓ Plan for processing time. Mailed money orders are expected to post within ten business days (sometimes sooner).

• ✓ Make sure you are an approved visitor for the offender before you try to deposit funds.

Not sure if you're approved? Verify your visitor status before sending any funds. This is the key rule: only approved visitors for that specific offender can deposit money.

Make sure you're using the TouchPay mailing process, not the prison's address. Your money order should be payable to TouchPay, include the required deposit slip, and go to TouchPay Holdings, LLC at the PO Box listed for Trust deposits.

If timing matters for commissary or other needs, plan ahead. Mailed money orders typically post within ten business days (sometimes sooner). Having trouble with a deposit? Call ViaPath's toll-free assistance line at 877-650-4249.