How to deposit funds, commissary, and payment options
Warren Correctional Institution processes deposits through NCDAC's third-party vendor ViaPath and its subsidiaries, including ConnectNetwork and TouchPay. To mail a money order, make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, PO Box 174, Houston, TX 77001‑0174. Mailed deposits typically post within ten business days. Only approved visitors can deposit funds on someone's behalf. Run into problems? Call ViaPath at 877‑650‑4249. Deposited money goes into the offender's trust/commissary account for canteen purchases—drinks, snacks, hygiene items, stamps, batteries—or it can stay on the account until transfer or release.
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Make the money order payable to TouchPay and mail it with the required deposit slip to: TouchPay Holdings, PO Box 174, Houston, TX 77001‑0174. Send only the deposit slip and money order—don’t include letters, photos, staples, or other extras.
Only approved visitors for the offender may deposit funds into that offender’s account. For vendor questions or problems, call ViaPath at 877‑650‑4249.
Warren uses NCDAC's vendor ViaPath and its subsidiaries (ConnectNetwork and TouchPay) to process deposits. Options typically include online/app, phone, and walk-in/kiosk methods—check ViaPath/TouchPay for current instructions.
Grievance appeals in North Carolina prisons ultimately reach the Inmate Grievance Resolution Board. This Board handles all appeals filed through the Administrative Remedy Procedure under Article 11A of Chapter 148 of the North Carolina General Statutes.
Warren Correctional Institution's official facility page shows two different capacity figures—and yes, it's confusing. One spot lists an
Sending a letter or approved package to someone at Warren Correctional Institution? Use the P.O. Box address—that's what goes on the envelope so mail routes correctly: P.O. Box 728, Norlina, NC 27563.
