Penmate Inmate Support Guides
Visitation

Who to Call About Wasco State Prison: Main Phone, Visitation Help, and Where to Escalate

Need to contact Wasco State Prison about a visit or facility question? Start with the main line. For scheduling or next-step support, CDCR's visitation tools and

• 2 min read • cdcr.ca.gov
Who to Call About Wasco State Prison: Main Phone, Visitation Help, and Where to Escalate

Wasco State Prison’s main phone number is (661) 758-8400. If you’re heading in for a visit or need the location for directions, the physical address is 701 Scofield Avenue, Wasco, CA 93280.

Tip: The main line, (661) 758-8400, is the best first call for questions that have to be handled at the facility level.

Who to Call About Wasco State Prison: Main Phone, Visitation Help, and Where to Escalate

To schedule an in-person visit, you'll need to use CDCR's Visitation Scheduling Application (VSA). The fastest approach: get into VSA first, then call the facility only if you run into a problem the system can't solve.

  • ✓ Use CDCR’s Visitation Scheduling Application (VSA) user instructions when you’re setting up or troubleshooting your scheduling.
  • ✓ If you get stuck in the process, use CDCR’s VSA Help resources.
  • ✓ Follow CDCR’s visitation process guidance (“easy steps”) to plan your next visit at a CDCR institution.

If VSA isn't working: Check CDCR's VSA Help and user instructions first - VSA is the required way to schedule in-person visits. Still stuck? Move on to the "Get Help" resources below for additional visiting contacts.

Before you make the trip, check CDCR's visitation page for the latest updates. Health and safety guidelines can shift, which sometimes affects what's available or how visits work.

Plan ahead: If there are recent updates, use CDCR’s visit-planning guidance and confirm details before you make the trip.

Called the facility and still don't have a clear answer? CDCR's "Get Help" page is your next stop - especially for visiting-related issues. It includes FAQs, visiting Sergeant/Lieutenant phone numbers, and other resources that can connect you to the right person.

  1. Call Wasco State Prison’s main line - use (661) 758-8400 for facility-level questions.
  2. Use CDCR’s “Get Help” resources if you’re not getting traction - check the FAQs and the visiting Sergeant/Lieutenant telephone numbers listed there.
  3. Use VSA Help for scheduling problems - because in-person visits are scheduled through VSA, the user instructions and VSA Help are the right tools when the issue is account access, scheduling steps, or system trouble.

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