Mail, photos, messaging, and phone/call options for staying in touch.
Wasco State Prison uses Securus for phone, video, and messaging services. For video visits, electronic messaging, or managing prepaid funds, set up a Securus account through the website or mobile app. Standard free telephone calls from institution phones don't require an online accountâbut you'll need one for video and messaging when those services are available. Securus Video Connect is web-based, letting you schedule and join sessions using the free Securus app, a computer, or a tablet. The app walks you through enabling and funding prepaid video calls through AdvanceConnect and Video Connect.
Search for a loved one and send messages and photos in minutes.
Wasco State Prison is switching phone and tablet services from ViaPath to Securus. The dates matter, and some thingsâlike old ViaPath contentâwon't carry over. Here's what you need to know to stay prepared.
Need to contact Wasco State Prison about a visit or facility question? Start with the main line. For scheduling or next-step support, CDCR's visitation tools and
Trying to send a quarterly package to someone at Wasco State Prison? Here's the bottom line: you can't mail it yourself. CDCR requires all quarterly packages to come from approved vendorsânot from family members. Why the restriction? CDCR switched to a vendor-only system to reduce contraband and eliminate the labor-intensive searches that came with personal packages. Under the old system, if a family-sent package contained prohibited items, the incarcerated person might have to pay return shippingâor watch those items get donated or thrown away. The vendor requirement prevents that headache before a package ever arrives.
Create a Securus account on the website or mobile app before scheduling video visits. Then use the free Securus app or Securus Video Connect on a computer or tablet to schedule and join. The app walks you through the process and lets you add prepaid funds through AdvanceConnect if needed.
No. Standard free telephone calls from institution phones do not require an online Securus account.
You can use the free Securus app, a computer, or a tablet. Securus Video Connect is web-based and supports scheduling and joining video sessions on those devices.
Legal or privileged mail is typically identified and handled separately. It generally isnât opened to read the contents during routine contraband screening.
Put the personâs full booked name and the facility-required identifier (booking number, X-reference, or PFN) on the envelope. Always include your printed return name and address, too.
Skip decorative, multilayer, or hard-to-inspect items. Follow photo limits on size, number, and typeâPolaroids and sexually explicit images are commonly prohibited.
Setting up video visits at Wasco State Prison comes down to two things: creating a Securus account and enabling the right features in the app so you're ready when video calling becomes available.
