Washington County Correctional, PA

Physical Address
100 W Cherry AveWashington, PA, 15301

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Guides for This Facility

At a Glance

Visitation

  • Inmates are allowed two 25‑minute ICSolutions video visits per week, which can be combined into one 50‑minute visit at the inmate’s request and staff discretion.
  • All video visits must be scheduled through an ICSolutions account that is created by the visitor and approved by facility staff before scheduling is permitted.
  • Video visits are recorded and monitored, and violations may result in termination or suspension of visitation privileges.

Communication

  • Offsite video visits through ICSolutions are fee-based and internet connectivity problems during offsite visits are not eligible for refunds.
  • ICSolutions provides phone support for inmate telephone accounts at 888-506-8407 and accepts deposits via Western Union or mailed payment to ICSolutions Customer Service.
  • Attorneys must create an ICSolutions account and contact the facility with a government ID and BAR card to have video visits designated confidential and not monitored.

Sending Money

  • Deposits are accepted via the lobby kiosk, online at accesscorrections.com, or by phone at 866-345-1884.
  • The lobby kiosk accepts cash, Visa, and MasterCard for inmate deposits.
  • Online and phone deposits processed through the vendor accept Visa and MasterCard.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Washington County Correctional suspended in-house visitation on November 18, 2020. All visits now happen through free video visitation via ICSolutions. Incarcerated people can receive two 25-minute video visits per week, which may be combined into one 50-minute session at the inmate's request and staff discretion. To schedule, create an ICSolutions account and wait for facility staff to approve it before booking. You'll need to give at least 24 hours notice, though published guidance differs on how far ahead you can book. Video visits are recorded and monitored. Rule violations can end a visit or suspend privileges. Adults over 16 need a valid government photo ID, and visitors must follow strict search and no-items rules. Professional visits have separate weekday hours. The facility is closed on weekends and county holidays.

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Communication

Washington County Correctional (PA) uses ICSolutions for remote communications, including inmate phone service and offsite video visits. Offsite video visits cost money, and the vendor policy states that internet connectivity problems during an offsite session aren't eligible for refunds. For help setting up or managing an inmate phone account, ICSolutions offers customer support at 888-506-8407. You can also make deposits through Western Union or by mailing payment to ICSolutions Customer Service. Attorneys should first create an ICSolutions account, then contact the facility with a government-issued ID and BAR card. This allows your video visitation account and phone number to be marked confidential and exempt from monitoring or recording. You'll generally need to register with the vendor, complete verification, and wait for facility approval before scheduling.

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Sending Money

Washington County Correctional, PA accepts inmate account deposits three ways: the lobby kiosk, the vendor website accesscorrections.com, or phone deposits at 866-345-1884. The lobby kiosk takes cash, Visa, and MasterCard. For remote deposits, the online and phone options accept Visa and MasterCard. The facility does not accept money orders or certified checks. Money orders specifically aren't accepted through the window (policy update dated October 8, 2013, rule #13). When making a deposit, follow the vendor prompts carefully: enter the inmate's name and booking or ID number, select the correct fund type (commissary or phone), and keep your receipt or confirmation.

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Common Questions

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Q

Are in‑person visits allowed at Washington County Correctional?

No. Washington County Correctional ended all in-house visits effective November 18, 2020 and now authorizes video visits through ICSolutions. Inmates may receive two free 25-minute video visits per week (they may be combined into one 50-minute session at the inmate’s request and staff discretion).

Visitation
Q

How do I schedule a video visit and how far in advance can I book one?

Create an ICSolutions account and wait for facility staff to approve it before scheduling. The booking window is a bit unclear: facility guidance says up to two weeks ahead (and no later than 24 hours before), while ICSolutions says up to one week ahead (and at least 24 hours before).

Visitation
Q

Can I use my iPhone for offsite video visits at Washington County Correctional?

Published guidance conflicts. Facility information says offsite visits cannot currently be done on an iPhone, while ICSolutions indicates iOS devices are supported through the ICS Mobile app.

Visitation
Q

How do I set up video visits with someone at Washington County Correctional, PA?

Set up an ICSolutions visitor account and complete any required identity verification. Schedule through the ICSolutions portal or app, then wait for facility approval. Offsite video visits cost money, and connection issues during a visit aren't refundable.

Communication
Q

What should I do if my offsite video visit has connection issues?

Offsite visits cost money, and internet connectivity issues during a session aren't eligible for refunds. If problems keep happening, contact ICSolutions support to troubleshoot and ask about next steps.

Communication
Q

Can attorneys have unmonitored calls or video visits at Washington County Correctional?

Yes. Create an ICSolutions account, then contact the facility with a government ID and BAR card so your video visitation account can be set as confidential and unmonitored. For telephone services, providing ID and a BAR card allows the facility to configure your phone number as confidential and not monitored or recorded.

Communication

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Did You Know?

Washington County Correctional, PA prohibits smoking on the property. Visitors may not bring food or beverages into the facility.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify