Can You Combine Your Two Weekly Video Visits Into One Longer Visit at Washington County Correctional?

Washington County Correctional permits combining the two weekly 25-minute video visits into a single 50-minute visit. The catch: the inmate must request it, and approval is at the discretion of the Officer and Visitor Receptionist. Normally, you get two video visits per week at 25 minutes each. Combining them doesn't mean you can book a longer slot whenever you want. It means staff may allow those two weekly visits to be used together as one 50-minute session if they approve the request.

1. Have the inmate request the combined visit: The facility policy allows the two weekly visits to be combined only at the inmate’s request.
2. Plan for staff discretion: Approval is up to the Officer and Visitor Receptionist, so the combined visit is not guaranteed.
3. Expect one longer slot if it’s approved: If staff allow it, those two weekly 25-minute visits are treated as one 50-minute visit.

• ✓ Create an ICSolutions account to schedule a video visit.
• ✓ Wait for facility staff to approve your account before you can schedule.
• ✓ Registration is free.

Even for a combined visit, you still need to schedule ahead. All visits must be booked at least 24 hours in advance. Here's where it gets confusing: one part of the facility's information says you can schedule up to two weeks out, while other ICSolutions guidance from the facility says one week. If you're planning around work or a specific date, check what the system actually allows before locking in your plans.

1. Check your scheduling options in ICSolutions: Look at what dates and time slots the system will let you pick.
2. Call IC Solutions Video Support if you hit a wall: For registration or scheduling issues, contact IC Solutions Video Support at 1 (888) 646-9437.
3. Ask specifically about a longer combined visit: If you are trying to use the two weekly visits as one longer session, confirm whether that option is available for the date you want.