How to Contact an Inmate at Washington County Correctional, PA (PA)

To schedule a video visit, create an account at ICSolutions.com. This is where you'll register and manage all video visitation scheduling for the facility. Washington County Correctional currently authorizes two free 25-minute video visitation sessions through IC Solutions. Promotions change, so confirm this benefit when you set up your account or call support.

For video visitation problems, call IC Solutions Video Support at 1 (888) 646-9437. Use this line for registration trouble or questions about scheduling video visits. For inmate phone calls, account setup, and phone-related questions, contact ICSolutions at 888-506-8407.

Steps to Follow

• ✓ Create your visitor account at ICSolutions.com so you can schedule video visitation.
• ✓ If you have questions or problems with video visitation scheduling or registering, call IC Solutions Video Support at 1 (888) 646-9437.

• ✓ To set up an account and get help with inmate telephone calls, call ICSolutions at 888-506-8407.
• ✓ If you need to add money for telephone calls, deposits can be made through Western Union.
• ✓ You can also mail a cashier's check or money order payable to ICSolutions to: ICSolutions Attn: Customer Service, 2200 Danbury Street, San Antonio, TX 78217.

Before counting on a specific visit benefit, confirm the current setup requirements in your ICSolutions.com account. Check any registration steps and limits that affect how you schedule video visits. Washington County Correctional reports two free 25-minute video visitation sessions are currently authorized through IC Solutions. Verify this is still active when you schedule, especially if your account shows different options.

1. Confirm video visit scheduling help. Call IC Solutions Video Support at 1 (888) 646-9437 and ask what you should do if registration or scheduling is not working.
2. Confirm phone account setup. Call ICSolutions at 888-506-8407 for account questions related to inmate telephone calls.
3. Confirm how to fund the phone account. Ask ICSolutions to confirm which deposit options you can use (including Western Union and mailed payments).
4. Double-check mailed deposit details. If you are mailing a cashier's check or money order, confirm it should be payable to ICSolutions and mailed to: ICSolutions Attn: Customer Service, 2200 Danbury Street, San Antonio, TX 78217.
5. Keep troubleshooting with the vendor. For ICSolutions scheduling or registering issues, do not rely on the jail to fix it. Use IC Solutions support.

For current instructions, start at ICSolutions.com for registration and account management. When something doesn't match what you expect, calling the right support line saves time: 1 (888) 646-9437 for video visitation support, 888-506-8407 for telephone account setup and phone-call questions.