How to visit, scheduling, dress code, and visitor requirements
Washington County Correctional suspended in-house visitation on November 18, 2020. All visits now happen through free video visitation via ICSolutions. Incarcerated people can receive two 25-minute video visits per week, which may be combined into one 50-minute session at the inmate's request and staff discretion. To schedule, create an ICSolutions account and wait for facility staff to approve it before booking. You'll need to give at least 24 hours notice, though published guidance differs on how far ahead you can book. Video visits are recorded and monitored. Rule violations can end a visit or suspend privileges. Adults over 16 need a valid government photo ID, and visitors must follow strict search and no-items rules. Professional visits have separate weekday hours. The facility is closed on weekends and county holidays.
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Yes, Washington County Correctional allows you to combine your two weekly video visits into one longer session. The inmate has to request it, and staff must approve.
Need attorney-client video visits that aren't monitored or recorded? Washington County Correctional requires one setup step through ICSolutions, followed by a confidentiality request directly to the facility.
Scheduling your first video visit is straightforward once you know the two things that trip people up: you need to register with ICSolutions first, and the jail has to approve your account before you can book a time.
Your first video visit comes down to getting your ICSolutions account set up, approved, and then booking within the allowed window.
Visiting someone at Washington County Correctional means understanding how video visitation works and what you can bring inside. Here's what you need to know before you go.
Bringing kids to visit at Washington County Correctional takes some planning. Here are the rules that trip families up most often, so you can walk in prepared and avoid getting turned away.
No. Washington County Correctional ended all in-house visits effective November 18, 2020 and now authorizes video visits through ICSolutions. Inmates may receive two free 25-minute video visits per week (they may be combined into one 50-minute session at the inmate’s request and staff discretion).
Create an ICSolutions account and wait for facility staff to approve it before scheduling. The booking window is a bit unclear: facility guidance says up to two weeks ahead (and no later than 24 hours before), while ICSolutions says up to one week ahead (and at least 24 hours before).
Published guidance conflicts. Facility information says offsite visits cannot currently be done on an iPhone, while ICSolutions indicates iOS devices are supported through the ICS Mobile app.
Getting attorney communications protected at Washington County Correctional requires two things: a standard ICSolutions account and direct verification by the facility using your credentials.
Communication at Washington County Correctional goes through IC Solutions (ICSolutions). Once you know which support line to call, setting up video visits and phone calls becomes straightforward.
Need to put money on someone's account at Washington County Correctional? You have a few straightforward options: a lobby kiosk, an online deposit, or a phone deposit. Phone-call funding is handled separately through ICSolutions.
