Who to Call at Washington County Detention Center (Which Number Does What)

S1

• ✓ Business Office / Non-Emergency (general calls): 252-793-2422
• ✓ Patrol (administrative line): 252-793-2422
• ✓ Detention (custody and detention-related calls): 252-793-1107
• ✓ Chief Deputy: 252-793-1106
• ✓ Office Fax: 252-793-3716

These are the contact numbers families use most. You'll notice some numbers appear under multiple labels (the Business Office and Patrol share a line, for instance). The descriptions help you pick the one that fits your situation.

Call Detention at 252-793-1107 for anything related to custody or someone being held. This line routes you to the people who handle detention questions directly.

For general, non-emergency questions, call the Business Office / Non-Emergency line: 252-793-2422. This is the same number listed under Patrol. Calling during business hours (Monday through Friday, 8:30am to 5:00pm) gives you the best shot at reaching someone without waiting for a callback.

For emergencies, call 911. It's available 24 hours.

S5

• ✓ The person’s full name (and date of birth, if you have it)
• ✓ Why you’re calling (one clear sentence)
• ✓ Any case, booking, or citation number you were given
• ✓ A pen and paper to write down names, times, and next steps

Can't get through? Try again during business hours: Monday through Friday, 8:30am to 5:00pm. The office is closed weekends and holidays. Keep a note of when you called and which number you tried, especially if you need to follow up.

1. Retry the best number for your issue. Detention is 252-793-1107, and Business Office / Non-Emergency (also listed as Patrol) is 252-793-2422.
2. Escalate if you truly need higher-level help. The Chief Deputy can be reached at 252-793-1106.
3. Use the fax only if you are instructed to. The Office Fax number is 252-793-3716.
4. Track your attempts and call back during business hours. Note the date, time, and what you were told so you can pick up where you left off.