How to send messages, photos, and packages
Communication with someone at Washington County Detention Center goes through approved third-party vendors, not the jail directly. Phone calls, digital messaging, tablet access, and video visits are all managed through the vendor's app or web portal. To get started, create a vendor account and add funds if you need paid calling, tablet features, or video services. From there, follow the vendor's steps to schedule video visits or send messages. For non-emergency questions (including booking-related inquiries), call the detention line at 252-793-1107. For emergencies, dial 911.
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Need to visit the Washington County Sheriff's Office or reach the detention area? Having the correct address and phone number will save you time. Here's the published location, PO Box, and what to double-check before you go.
Add funds through the detention center’s approved communications vendor app or web portal. Follow the vendor’s payment and transfer steps, since the facility typically doesn’t process vendor payments directly.
Schedule video visits through the detention center’s approved video vendor website or app after you register and sign in. Depending on the vendor system, you and the person in custody may need approval before you can schedule or start a visit.
For non-emergency questions, call the detention center at 252-793-1107. For emergencies, call 911.
Use the mail-scan vendor’s required format and include the inmate’s full name and ID number. Include the full facility name (with the state spelled out) and follow the vendor’s addressing rules. You can usually send it by USPS or submit it through the vendor’s app or website, if available.
Usually, no—books, packages, and publications typically aren’t processed through the mail-scanning vendor. Send them directly to the facility’s street address or use an approved vendor, based on the facility’s rules.
Scanned mail often arrives within about 24 hours, though timing varies by vendor and facility. Most vendors hold the original briefly and may let you request it back for a fee within a short window. If you don't, it's typically destroyed.
Need to reach someone at Washington County Detention Center? The fastest way is calling the line that matches your reason. Here are the main numbers and how to pick the right one.
