How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Washington County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Washington County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Washington County Jail.

Frequently asked questions about Washington County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Washington County Jail.

2. How much does it cost to send a message to Washington County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Washington County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Washington County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Washington County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Washington County Jail?

   Mailing address:

   Washington County Jail
   114 W Jackson Blvd
   Jonesborough, TN 37659
   Phone: (423) 753-1701

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Washington County Jail?

   Visiting hours at Washington County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (423) 753-1701 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Washington County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Washington County Jail for their specific mail policies.

7. How do I send money to an inmate at Washington County Jail?

   You can send money to an inmate at Washington County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Washington County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Washington County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Washington County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Washington County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Washington County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal growth opportunities within Washington County Detention Center focus on building essential life skills and addressing individual needs. The facility typically emphasizes structured programming that helps those incarcerated develop practical abilities while maintaining a secure environment. These offerings are designed to support positive behavioral changes and prepare individuals for successful community reintegration.

Educational services form a cornerstone of the facility's development approach. Those incarcerated may access basic literacy programs and educational support to help complete high school equivalency requirements. Vocational programs often include practical skills training that can lead to employment opportunities upon release. These structured learning environments provide both intellectual stimulation and hands-on experience in a controlled setting.

In addition to these foundational offerings, the facility may furnish specialized therapeutic services to address specific needs. Grief counseling typically helps individuals process personal losses and trauma in a supportive environment. Sex offender treatment programs often include structured interventions designed to address behavioral patterns. Faith-based programs provide spiritual support and community connection for those seeking religious guidance. The facility may also offer printing services as part of its operational and educational components, giving participants exposure to technical skills while supporting facility operations.

Daily Life & Visitation

Family connections and community bonds remain central to daily experiences for those incarcerated at Washington County Detention Center. Today's routine consistently revolves around maintaining these vital relationships through structured communication opportunities and shared activities with fellow residents. The facility typically organizes daily schedules that allow for regular contact with loved ones while fostering a sense of community within the housing units.

Living accommodations generally consist of dormitory-style housing units where residents share common areas and develop supportive relationships with one another. Meals are typically served in communal dining areas, providing opportunities for social interaction and conversation throughout the day. These shared spaces often become gathering points where those incarcerated can discuss family updates, share experiences, and offer mutual support during their time at the facility.

In addition to this community-focused environment, various programs and activities furnish structure while helping residents maintain connections to the outside world. Recreation periods may include group exercises, games, and organized activities that encourage teamwork and social engagement. Visitation policies typically allow for regular face-to-face meetings with family members, while phone privileges and correspondence options help sustain important relationships. Work assignments within the facility often involve collaborative tasks that build camaraderie among residents while developing practical skills for their eventual return to the community.