How to Send Money to Washington County Detention Center (MD)

For Washington County's GTL visitor site, log in at least 10 minutes before your online visit. This gives you time to download the GTL VisBridge desktop application or run the Internet Visit Tester from the menu. Catching audio, video, or browser issues before your visit starts saves frustration. Locked out of your GTL account? Use the "Forgot your password?" link on the logon page to recover access. Don't create a duplicate account. Duplicate logins can cause headaches when you're trying to schedule or join a visit.

Steps to Follow

• ✓ Log into your GTL visitor account at least 10 minutes before the visit start time.
• ✓ From the menu bar, select “Internet Visit Tester” and follow the prompts (this is where you’ll be guided to download VisBridge if needed).
• ✓ If you can’t access your account, use the “Forgot your password?” link on the GTL logon page.

Money rules and vendors aren't covered by the facility-specific information available here. You'll need to confirm the details directly before sending anything. Ask what funding options are accepted (online, phone, lobby kiosk, money order, etc.), what fees apply, and whether there are minimums, maximums, or daily/weekly limits. Also confirm timing: how long funds take to post, whether weekends or holidays affect processing, and what the money can be used for (commissary, phone, or other charges). If you're using the GTL visitor site for online visits, verify you can log in ahead of time. Run the Internet Visit Tester and complete the VisBridge setup on the device you plan to use.