How to send messages, photos, and packages
Washington County Detention Center uses GTL VisBridge for internet video visits. Log into your visitor account at least 10 minutes before your scheduled time and run the Internet Visit Tester from the menu—this confirms your setup is working. Use headphones for clearer audio. GTL offers how-to videos on Vimeo for installing and using the desktop VisBridge tester on Windows and Mac. One important note: the desktop application only works on desktop or laptop computers. If you're on Android, stick with the GTL VisMobile app. You'll need a vendor account to schedule, and all video visits follow vendor-specific scheduling and monitoring rules.
Search for a loved one and send messages and photos in minutes.
Yes. The facility’s guidance recommends using headphones for the best audio during internet visits.
Log into your visitor account at least 10 minutes early and run the Internet Visit Tester from the menu. This confirms your connection is working before the visit starts.
No. The new desktop application is only for desktop or laptop users; Android users should continue using the GTL VisMobile app.
Your first video visit can go smoothly—as long as you set up the right account and use the correct app. This checklist walks you through registration, testing your setup, and avoiding last-minute tech surprises.
Planning an online visit with someone at Washington County Detention Center? A few minutes of device prep can save you from a missed connection or bad audio.
Want a smoother visit? Schedule through Washington County's GTL VisitMe portal first. Booking online lets you reserve your time and skip the long wait that often comes with walk-in processing.
