How to Contact an Inmate at Wateree River Corrections Institution, SC (SC)

Using the right contact channel saves you time. For technical trouble during a virtual visit, call GTL Visitor Support at 1-855-208-7349. If your issue is about the visitation list or a name change for virtual visits (not a tech problem), South Carolina DOC has a separate path. Email VirtualVisitation@doc.sc.gov, or call (803) 896-1838, press #1, and leave your name and a good contact number so someone can get back to you.

Steps to Follow

• ✓ Call 1-855-208-7349 if you are having technical trouble with a virtual visit (GTL Visitor Support).
• ✓ Email VirtualVisitation@doc.sc.gov if you need help with the visitation list or name changes for virtual visits, or call (803) 896-1838, press #1, and leave your name and a contact number.
• ✓ If you need an alternative to receiving collect calls, set up a GTL PrePay account by calling 1-800-483-8314.

Before relying on any phone number or email, confirm it's still current. Here are the best starting points from South Carolina DOC materials: GTL Visitor Support at 1-855-208-7349 for virtual visitation technical issues; VirtualVisitation@doc.sc.gov or (803) 896-1838 (press #1, leave your name and contact number) for visitation-list or name-change help; and 1-800-483-8314 to set up a GTL PrePay account. Fees, payment options, schedules, and other facility-specific rules can change. Verify those details directly with Wateree River Corrections Institution or the South Carolina Department of Corrections before making plans.