How to send messages, photos, and packages
Communication at Waukesha County Jail runs through third-party services, so plan ahead. All public visitation is video-based—no in-person lobby visits. You'll need to set up and schedule remote sessions through the facility's vendor. Huber remote professional visitation goes through GTL, and professionals must register using the GTL registration site. If you're new to vendor-based visits, give yourself extra time: GTL verification can take up to 72 hours. To add money for commissary or phone, use ConnectNetwork with facility site ID 206, plus the inmate's last name and date of birth. Phone, video, and messaging services are typically monitored.
Search for a loved one and send messages and photos in minutes.
Waukesha County Jail uses a digital mail process for personal letters. That means the address for regular mail is different from where you send legal mail or funds. Here's where to send each type so it actually gets there.
Waukesha County Jail uses two different mailing addresses depending on what you're sending. Use the wrong one and your mail could be delayed—or sent back.
Public visits at Waukesha County Jail are video-only—you'll schedule through the facility's video vendor rather than planning an in-person lobby visit. Create your vendor account and follow their scheduling steps. Verification can take up to 72 hours.
Huber remote professional visitation is handled through GTL. Professionals need to register using the GTL registration site specified by the facility before scheduling remote visits.
You can add money for commissary or phone through ConnectNetwork. When you set it up, use facility site ID 206 and provide the inmate’s last name and date of birth as requested.
Send personal letters to Viapath P.O. Box 247, Phoenix, MD 21131. Use a clear return address and the person’s full name; adding an inmate number can help speed processing.
No. Legal mail must not be sent to the Viapath mail‑scanning address, and it will be returned to sender if sent there. Send legal correspondence directly to Waukesha County Jail instead.
Mail checks and money orders to Waukesha County Jail, P.O. Box 0217, Waukesha, WI 53187-0217, and include the inmate’s name. Adding any requested inmate identifiers helps the facility credit the funds correctly.
You have three main options to add money to someone’s account at Waukesha County Jail: use the public lobby kiosk during normal visitation hours, mail in funds by certified/cashier’s check or money order, or deposit online (or by phone) through ConnectNetwork.
Visiting someone at Waukesha County Jail takes some planning. Public visits are video-only, there are weekly limits, and you'll need valid ID at check-in. Here's what to expect before your first visit.
Want to put money on someone's account at Waukesha County Jail? You've got three options: the lobby kiosk, mailing in approved funds, or using ConnectNetwork online or by phone.
