How to Put Money on an Inmate's Account at Waupaca County Jail

The commissary has a $100 weekly limit - and that's a combined cap. It covers both orders placed by family from outside the jail and orders the inmate makes inside. Keep this ceiling in mind before depositing so you don't put in more than can actually be spent that week.

Deposits aren't just for snacks and toiletries. Phone calls and video visits require funded accounts too - collect calls aren't available. If staying in touch is your priority rather than commissary, make sure you're depositing into the right account and that it's set up for communication.

Need a quick in-person option? The jail has a lobby kiosk at Door 19, available 24/7. You can make deposits and handle other commissary transactions anytime - no need to wait for business hours.

Prefer to handle things from home? The jail lists electronic options through Stellar Services and JailATM for deposits, commissary orders, and gift packs.

For communication, there's a setup step before anything works. You'll need to fund the communication system for phone calls and video visits, and jail staff must approve your account before video visits can happen. If you want to connect with someone quickly, getting the account created and approved matters just as much as adding money.

Practical Steps

• ✓ If you’re dropping off funds, use cash or a bank cashier’s check.
• ✓ Double-check you’re applying the money to the correct inmate (use the exact name/identifying details required by the system you’re using).

Timing matters. The commissary order cutoff is Wednesday at noon, and the $100 weekly limit applies to combined orders from outside and inside the jail. If you want someone to order that week, deposit early enough for funds to clear before the Wednesday noon deadline - and keep the weekly cap in mind.

There's also "Fresh Favorites" - a separate weekly option from the kitchen. Money needs to be on the account by Monday, with delivery Thursday or Friday afternoons depending on housing location. Regular commissary arrives Saturday mornings. Holidays can shift cutoff days and times, so if you're depositing during a holiday week, earlier is safer.

1. Save proof of your deposit - keep kiosk receipts and save confirmation details from online deposits.
2. Check your transaction history - review your Stellar Services or JailATM activity to confirm the payment shows as completed.
3. Confirm communication setup (if needed) - for video/phone funding, make sure the account has been approved by jail staff before you expect video visits to work.