Waupun Correctional Institution, WI
Need to reach someone at Waupun Correctional Institution? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.
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Guides for This Facility

How to Contact an Inmate at Waupun Correctional Institution, WI (WI)
Staying in touch with someone at Waupun Correctional Institution (WCI) usually means a mix of mail, scheduled visits, and tablet messaging. Here are the contact details and the exact steps that tend to trip people up.
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How to Send Money to Waupun Correctional Institution, WI (WI)
Need to put money on someone's account at Waupun Correctional Institution? The Wisconsin Department of Corrections offers two main deposit channels: Access Corrections and mailed deposits through Secure Deposits.
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How to Schedule Your First In‑Person Visit at Waupun Correctional Institution
To visit someone at Waupun Correctional Institution (WCI), you'll need to be on their DOC approved visiting list. Once approved, you schedule appointments through the ICSolutions website. WCI is located at 200 S. Madison Street, Waupun, WI 53963. If you need to confirm any policy details, call (920) 324-5571.
Read GuideAt a Glance
Visitation
- Inmates at Waupun are allowed five in-person visits per month and up to two in-person visits per week.
- In-person visits must be scheduled through ICSolutions at least 48 hours and no more than 14 days before the visit.
- Visits are held Monday–Friday in two time blocks: 2:45pm–5:15pm and 5:45pm–8:15pm, and may last up to two and one-half hours.
Communication
- WCI allows two video visits per month for a person in DOC care; each visit is 50 minutes and listed as currently free.
- WCI publishes specific weekend and holiday time slots consisting of multiple 50‑minute video visit sessions.
- ICSolutions scheduling requires that the information on a visitor’s ICSolutions account exactly match the approved Wisconsin DOC visitor application.
Sending Commissary
- Access Corrections handles inmate fund deposits for Wisconsin DOC; mailed deposits go to Secure Deposits – Wisconsin DOC, P.O. Box 12486 (St. Louis).
- Gift cards, cash, and personal checks sent by mail are not accepted and will be returned to the sender.
- The specialty commissary/package program limits spending to $150 per resident per vendor per quarter.
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Topic Overviews
Visitation
In-person visitation at Waupun Correctional Institution runs Monday through Friday in two daily blocks: 2:45pm to 5:15pm and 5:45pm to 8:15pm. Each visit can last up to two and one-half hours. People incarcerated at Waupun get five in-person visits per month, with a maximum of two per week. All visits must be scheduled through ICSolutions no sooner than 48 hours and no later than 14 days before the visit date. Up to four approved visitors can attend, and at least one must be an adult. If you're 16 or older, bring a valid photo ID. You'll go through security screening, including a metal detector. If you fail the metal detector three times, staff can deny entry.
Read full guideCommunication
Waupun Correctional Institution (WCI) currently lists two video visits per month for a person in DOC care. Each visit runs 50 minutes and is shown as free at this time. WCI also publishes weekend and holiday video-visit schedules with multiple 50-minute sessions available. You schedule video visits through ICSolutions, and your account details must exactly match the information on your approved Wisconsin DOC visitor application. One thing to be aware of: a separate Wisconsin DOC enhanced video visitation policy states each person in DOC care may receive one free video visit per week, with additional paid 25-minute visits available for $2.50 each. This differs from WCI's local statement. For tablet messages and photo uploads at WCI, use Getting Out (GTL) at www.gettingout.com.
Read full guideSending Commissary
Waupun Correctional Institution uses Access Corrections for inmate fund deposits. To mail a deposit instead, send it to Secure Deposits, Wisconsin DOC, P.O. Box 12486, St. Louis. Use a money order or cashier's check only. Gift cards, cash, and personal checks are not accepted and will be returned. For commissary and specialty package purchases, orders go through approved vendors and are capped at $150 per resident, per vendor, each quarter. There's also a $20 minimum per order. When depositing through Access Corrections, have the resident's full name and ID ready and follow the vendor's steps so the money posts correctly.
Read full guideCommon Questions
Showing 6 of 9How many in-person visits can an inmate at Waupun have each month?
Someone at Waupun can receive five in-person visits per month, with a maximum of two per week.
VisitationWhen are in-person visiting hours at Waupun and how long can a visit last?
In-person visits are scheduled Monday through Friday in two blocks: 2:45pm to 5:15pm and 5:45pm to 8:15pm. Each scheduled visit may last up to two and one-half hours.
VisitationHow do I schedule a visit and what ID should I bring to Waupun Correctional Institution?
Book all in-person visits through ICSolutions at least 48 hours and no more than 14 days before the visit. Arrive no more than 15 minutes before visiting hours start. If you're 16 or older, bring valid photo ID (a state driver's license, passport, DMV photo ID, military ID, or tribal photo ID all work).
VisitationHow many free video visits does Waupun Correctional Institution allow?
WCI’s facility guidance states two free 50-minute video visits per month are allowed for a person in DOC care. Separately, a Wisconsin DOC policy says one free video visit per week is allowed, with additional paid 25-minute visits for $2.50.
CommunicationHow do I schedule a video visit with someone at Waupun Correctional Institution?
Book video visits through ICSolutions. Your ICSolutions account information must exactly match your approved Wisconsin DOC visitor application. From there, pick an available time slot and schedule your visit (or purchase paid sessions if needed).
CommunicationHow can I send messages or photos to someone at WCI?
If the person has an ICS tablet, create a Getting Out (GTL) account at www.gettingout.com to send messages or photos. Keep in mind that all communications sent through vendor systems are monitored and screened.
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Did You Know?
Waupun Correctional Institution is a state prison in Wisconsin focused on security and helping incarcerated individuals prepare for successful reentry. Here's what you need to know before visiting.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify