How to Contact an Inmate at Waupun Correctional Institution, WI (WI)

To reach Waupun Correctional Institution directly, call (920) 324-5571. For mail, use this address: PO Box 351, Waupun, Wisconsin 53963-0351. If you're unsure how to format something for delivery or have a time-sensitive question, calling the facility is usually the fastest way to get pointed in the right direction.

Visits at WCI are structured, and a few rules determine whether you'll actually get through the door. General population inmates are allowed up to 5 in-person visits per month, with a cap of 2 per week. You'll need to schedule visits through ICSolutions (this applies to both in-person and video visits). Pay attention to the booking window: you can schedule up to 14 days ahead, but no less than 48 hours before the visit time. WCI's in-person visiting blocks run Monday through Friday, 2:45pm to 5:15pm and 5:45pm to 8:15pm. Before making plans, confirm that every visitor is on the DOC-approved visitor list. WCI limits each visit to a maximum of four approved visitors total (adults, minors, and infants all count), and at least one must be an adult. Anyone 16 or older will need photo ID to get in. Accepted forms include a valid state driver's license, passport, DMV photo ID, military ID, or tribal photo ID.

If the person you're contacting has an ICS tablet, messaging and photos are another way to stay connected. You'll need to create a GettingOut (GTL) account through the GettingOut app or website to get started.

Steps to Follow

• ✓ Schedule in-person and video visits through ICSolutions.
• ✓ Schedule within the allowed window: up to 14 days in advance, and no less than 48 hours before the time you want.
• ✓ Choose an in-person visiting block that fits WCI’s schedule: Monday to Friday, 2:45pm to 5:15pm or 5:45pm to 8:15pm.

• ✓ Make sure every visitor is on the DOC-approved visitor list before you try to schedule or show up.
• ✓ Keep the group size within the limit: no more than four approved visitors per visit (adults, minors, and infants all count), and at least one visitor must be an adult.
• ✓ Bring photo ID for anyone age 16 or older (valid driver’s license, passport/visa, DMV photo ID, military ID, or tribal photo ID).

• ✓ Send mail using this address: PO Box 351, Waupun, Wisconsin 53963-0351.
• ✓ Call WCI at (920) 324-5571 if you need help confirming contact details or sorting out a visit-related question.

• ✓ Confirm the person you want to contact has access to an ICS tablet.
• ✓ Create a GettingOut (GTL) account using the GettingOut app or website.
• ✓ Use that account to message or send photos, as available.

Before you travel, double-check the scheduling window and current visiting blocks in ICSolutions. WCI's posted in-person blocks are Monday through Friday, 2:45pm to 5:15pm and 5:45pm to 8:15pm. General population visits are limited to 5 per month and 2 per week. That said, schedules and availability can shift, so it's worth confirming close to your visit date.

Visitor approvals are a common sticking point. Confirm everyone attending is on the DOC-approved visitor list, and plan around WCI's limit of four approved visitors per visit (including minors and infants). At least one visitor must be an adult. Make sure anyone 16 or older has an acceptable photo ID ready for check-in. Valid options include a driver's license, passport, DMV photo ID, military ID, or tribal photo ID.

If you plan to message or send photos, check that you have a GettingOut (GTL) account set up and that the person you're contacting has access to an ICS tablet. For mail and general questions, confirm you're using the correct address: PO Box 351, Waupun, Wisconsin 53963-0351. If something is time-sensitive, call the facility at (920) 324-5571.