How to Send Mail and Money to Someone at Waupun Correctional Institution
Writing to someone at Waupun Correctional Institution? Personal mail goes through TextBehind, not directly to the facility. Money deposits go through Access Corrections. Here's exactly how to address your envelope—and what to avoid so nothing gets sent back.
Personal (non-legal) mail to Waupun Correctional Institution goes to TextBehind, not the facility itself. On your envelope, include the incarcerated person's full name, their DOC number, and "Waupun Correctional Institution." Mail it to: P.O. Box 189, Phoenix, MD 21131.
Don't skip details: Missing the full name, DOC number, or facility name? Your mail will likely be returned as undeliverable.
TextBehind won't open or process anything that's clearly legal or medical correspondence. If your mail falls into either category, it won't go through the standard TextBehind process.
Legal mail that's clearly identifiable as such gets forwarded directly to the institution. How you address it - and how obviously it looks like legal correspondence - makes a difference.
Under Wisconsin DOC guidelines, "legal mail" means correspondence clearly addressed to or from verified legal or government officials - attorneys, law offices, court clerks, judges, court staff, or Tribal Court. For this type of mail, use the facility's direct address. Outgoing legal mail should also list the institution as the return address.
Mail processed through TextBehind doesn't stick around. The originals - envelopes, letters, any pre-paid return envelopes - are shredded by an NSA-certified third-party service 30 days after scanning.
Money and Deposits
- ✓ Gift cards
- ✓ Cash
- ✓ Personal checks
Skip the gift cards, cash, and personal checks - Wisconsin DOC won't accept them, and they'll just get sent back. To add money to someone's account, use Access Corrections. If you prefer mailing a deposit, send it to the Wisconsin DOC "Secure Deposits" address below.
Mail-in deposits address: Secure Deposits – Wisconsin DOC, P.O. Box 12486, St. Louis, MO 63132.
When someone at WCI sends you regular (non-legal, non-privileged) mail, their return address must be: P.O. Box 189, Phoenix, MD 21131. They shouldn't use the institution's address for this type of correspondence.
Exception: Outgoing legal mail (as defined as identifiable correspondence with verified legal/government officials) and IRS mail must use the institution address as the return address.
Sending photos, cards, or other personal items? Keep the envelope simple and complete: full name, DOC number, and "Waupun Correctional Institution," addressed to TextBehind at P.O. Box 189, Phoenix, MD 21131. Don't include anything that looks like legal or medical correspondence - those items won't go through TextBehind.
Quick note: Identifiable legal or medical mail won't be opened by TextBehind. Legal mail gets forwarded to the institution instead.
Find an Inmate at Waupun Correctional Institution, WI
Search for a loved one and send messages and photos in minutes.
