Video Visits at Waupun: What the New Pricing Means for Your Family
If your loved one is at Waupun Correctional Institution, here's the bottom line: you get two free video visits each month. After that, you pay $5 per visit. Let me break down the math so you can budget without surprises.
At WCI, two video visits per month are free. After that, each additional visit costs $5 - paid by the visitor when you schedule. Worth tracking early in the month, especially if multiple family members coordinate calls.
WCI allows up to three video visits per week. That's a lot more than the two-free-per-month allowance. If you're connecting weekly - even just once or twice most weeks - you'll hit the free limit fast and start seeing $5 charges for the rest of the month.
Planning tip: Three visits per week means you can blow through your two free monthly visits quickly. After that, it's $5 each, paid at scheduling.
Think of those two free visits as a monthly coupon you don't want to waste. If you know you'll want extra connection time later - a birthday, a rough month, when kids are home - save at least one free visit for that. Now look at the numbers. With up to three video visits allowed per week, a four-week month could mean 12 visits total. Only two are free, so that's 10 visits at $5 each - $50. You probably won't max out every week, but the math still applies: once you've used your two free visits, every additional one is a $5 decision. If multiple family members schedule visits, pick one person to track the free ones. Otherwise someone might use them early, leaving everyone else paying when they expected free.
- ✓ Count how many video visits you’ve already used this month (remember: only two are free).
- ✓ Decide which two visits you most want to be free, and schedule those first.
- ✓ Map out your week knowing participation can go up to three video visits per week.
- ✓ If you expect more than two visits this month, budget $5 per additional visit.
- ✓ If multiple relatives schedule visits, choose one person to keep the “free visits used” tally.
These video-visit pricing and visiting changes take effect Monday, August 4, 2025.
For scheduling details and what the payment step looks like, start with WCI's visiting information page. If anything's unclear, call to confirm - that's also the best way to know exactly what you'll see at checkout. Remember, the $5 fee (after your two free visits) is paid when you schedule. Reach Waupun Correctional Institution at (920) 324-5571.
- Check WCI’s visiting information page - review the current video visiting and scheduling details in the official visiting materials.
- Call WCI at (920) 324-5571 - confirm how payment is collected at scheduling and ask any questions before you book.
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