Phone & Messaging

How Attorneys Can Set Up Private Messaging with Clients at Webb County Detention Center (Talton / GettingOut)

Representing someone at Webb County Detention Center? Talton/GettingOut Private Messaging offers a dedicated attorney–client channel once you're verified and the facility signs off. Here's how to get set up.

2 min read corecivic.com
How Attorneys Can Set Up Private Messaging with Clients at Webb County Detention Center (Talton / GettingOut)

Talton Private Messaging (through GettingOut) is an attorney–client channel with built-in confidentiality protections. CoreCivic's materials say that at facilities with this feature enabled, there's

First things first: you need a GettingOut/Talton account. You can't message a detained client through the platform without one - even your initial monitored message requires registration. Once you're in the system, you can start the verification process that unlocks Private Messaging after facility approval.

Head to the GettingOut website (or scan their QR code) to create your account. From there, you can find your detained client and send a message. This step is non-negotiable - you can't message through the system at all, monitored or private, until you're registered.

  • Download the GettingOut app or start from the GettingOut website
  • Register using your email and/or phone number
  • Set up your basic account/profile so you can locate your detained client and send an initial monitored message
  1. Register and send an initial monitored message - use your new GettingOut/Talton account to locate your detained client and make contact.
  2. Submit your attorney credentials in GettingOut Messaging - follow the platform prompts to provide your professional information.
  3. Wait for facility verification and approval - Private Messaging isn’t available until the facility verifies you and approves your access.
  4. Use Private Messaging once you’re approved - after approval, you’re cleared to communicate through the Private Messaging channel with that client.

Timing tip: Don't count on Private Messaging for anything time-sensitive until you've received facility verification and approval. Access isn't active until that step is complete.

Pricing can shift, but Talton materials for Webb County list a promotional rate: $49.99 until February 1, 2026 for unlimited contacts, messages, and eSignatures. Promotions change, so confirm current pricing in the platform before building it into your workflow.

How Attorneys Can Set Up Private Messaging with Clients at Webb County Detention Center (Talton / GettingOut)

Tips

  • Have your GettingOut/Talton account created before you start the verification process (registration is required to message)
  • Keep your attorney credentials ready to submit through GettingOut Messaging as part of verification
  • Make sure you’re fully verified and facility-approved before treating the channel as “private” for a specific client

Reminder: CoreCivic says facilities with Talton Private Messaging enabled don't review attorney–client communications. That's another reason to wait for full approval before assuming your messages are private.

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