How to Find the Right Contact for Webb County Jail (Using the County Directory, Feedback Form, and Facebook)

Webb County offers three official ways to find the right contact: the Webb County Directory (in the Contact Us section), a county Feedback Form, and the official Facebook page for news. For jail-related questions, the Directory is your fastest bet - it's designed specifically for looking up county offices. Can't find who you need? The Feedback Form lets you send a message through the county site, and staff will route it to the right department. Facebook won't help with case-specific questions, but it's useful for staying current on announcements that might affect services or hours.

1. Go to the county’s Contact Us area - This is where Webb County surfaces the Webb County Directory.
2. Open the Webb County Directory - Use it as your main lookup tool for county departments and listings.
3. Search by department keywords - Try the most likely office names first (for example: “Sheriff,” “Detention,” or “Inmate Services”), then broaden your search if you don’t see a match.
4. Write down the exact department name you find - Having the precise office name makes it easier to explain what you need if you have to follow up through the Feedback Form.

The county Feedback Form works well when you're not sure which department handles your question, or when the Directory doesn't give you a clear answer. Use it for general routing requests or to ask who handles a specific jail-related issue. Want a faster response? Be specific in your message. Mention that your question involves Webb County Jail, describe what you're trying to resolve, and note any departments you already checked in the Webb County Directory. This gives staff the context they need to forward your message to the right place - instead of sending you back to start over.

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• ✓ Re-check the Webb County Directory through the Contact Us area and try a few related department keywords before you give up.
• ✓ If you’re still stuck, send a message through the county’s Feedback Form and ask to be routed to the correct jail-related contact.
• ✓ Follow the county’s official Facebook page for county news and announcements that may affect services, then use the Directory/Feedback Form for direct help.

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• ✓ Your full name
• ✓ Your relationship to the person in custody
• ✓ The incarcerated person’s full name (and booking number, if you have it)
• ✓ A clear, single question or request (what you need and why)
• ✓ Any department names you already tried (from the county directory)
• ✓ The best way to reach you back (phone or email)