Three Ways to Send Money to Someone at Weld County Jail (phone, kiosk, online)
You have three ways to put money on someone's account at Weld County Jail: call 1 (866) 516-0115 to deposit by phone, use the lobby kiosk at the facility, or make an online payment through TouchPay/GettingOut. Which one works best depends on whether you want to handle it from home or in person - and how fast you need the funds to go through.
Call 1 (866) 516-0115 and follow the prompts to complete your deposit. You may see TouchPay or GTL referenced during the process - GettingOut deposits are handled by TouchPay Holdings, LLC (d/b/a GTL Financial Services).
Good to know: Bilingual operators are available 24 hours a day, 7 days a week to help you complete a phone deposit.
If you're already at the facility, the lobby kiosk is a solid option. Funds go through instantly, so you can handle everything on the spot.
Bring ID: Some lobby kiosks require identity verification, so bring your driver’s license or another form of ID.
Online deposits go through TouchPay. You'll need to log in to your TouchPay account - or create a free one if you don't have one yet. Don't be surprised if you see TouchPay Holdings, LLC or GTL Financial Services during signup or checkout; they're the same provider.
One thing to plan for: deposits to a Trust & Commissary account can take up to 72 hours to become active. If you're trying to cover commissary by a specific day, send the money early.
Trust & Commissary deposits are what your loved one uses to shop at commissary - snacks, toiletries, socks, underwear, and other basics. Remember that these funds can take up to 72 hours to become active.
A Friends & Family Account works differently. The money stays in your account and pays for communication - phone calls, video visits, and messaging. Your loved one can only call the phone number you've set up on the account, so make sure it's the right one.
Commissary Items
- ✓ Snacks
- ✓ Toiletries
- ✓ Clothing (including socks and underwear)
Timing tip: Trust & Commissary deposits can take up to 72 hours to become active. Online payments require a TouchPay account, so create one ahead of time if you haven't already.
Quick Tips
- ✓ Bring a driver’s license or other ID for kiosk deposits (some kiosks require identity verification).
- ✓ If you’re depositing by phone, bilingual operators are available 24/7.
- ✓ For online payments, be ready to log in to your TouchPay account (or create a free one first).
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