How to Add or Cancel Visitors for a Scheduled Visit at West Central (GA)

Need to change a visit you've already scheduled at West Central? Here's what to know: visits are appointment-only and run on Saturdays, Sundays, and state holidays during two time slots - 9:00 AM–11:00 AM and 1:00 PM–3:00 PM. Anyone visiting must be approved first, which means filling out the Department's Visitation Request Form and submitting it to the facility. Once you have a scheduled appointment, you'll manage changes like adding a guest or canceling through the Department's online visitation tools. No need to start from scratch with a new request.

Need to add someone to an existing visit? Use the

Timing matters. For weekend visits, the online cutoff to request changes is 5:00 PM on Wednesday of that same week. For state holidays, the deadline is 5:00 PM three days before the holiday. If you're trying to add someone close to your visit date, keep these cutoffs in mind - the system won't accept last-minute changes.

To add a visitor to an existing appointment, use the Department's

• ✓ Confirm the person you want to add is already an approved visitor (approval starts by completing the Visitation Request Form and submitting it to the facility where your loved one is incarcerated).
• ✓ Have the additional visitor’s basic identifying details ready (so you can enter them exactly as they’re on record).
• ✓ Keep the details of the scheduled visit handy so you can find the correct appointment to update.

1. Open the “Add Visitor” tool - This is the option used for adding additional visitors to a previously scheduled visitation.
2. Find your scheduled visitation - Use the tool to locate the exact appointment you already have scheduled.
3. Add the additional visitor - Enter the requested information for the person you’re adding, then submit the update.
4. Save your confirmation - Take a screenshot or otherwise save the confirmation details so you have proof of the change if there’s any confusion later.

Can't make it? Cancel online through the

1. Open the “Cancel my visit” tool - This is the option specifically meant for canceling a previously scheduled visitation appointment.
2. Locate your scheduled visit - Find the exact appointment you want to cancel.
3. Confirm the cancellation - Follow the prompts to cancel the visit.
4. Save the cancellation confirmation - Keep a screenshot or saved confirmation so you can reference it later if needed.

If the online tools aren't working - or you're unsure whether someone is approved - go back to basics. Visitors must be approved first, starting with the Visitation Request Form submitted to the facility. When you do make changes successfully, save your confirmation. That record makes it much easier to sort out any mix-ups later.

West Central visits happen on Saturdays, Sundays, and state holidays during 9:00 AM–11:00 AM and 1:00 PM–3:00 PM. For weekend visits, remember the 5:00 PM Wednesday cutoff. For state holidays, it's 5:00 PM three days before. These deadlines can mean the difference between a smooth update and a missed visit.