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How to Contact an Inmate at Facility

Trying to stay connected with someone at West Central Detention? Here are the communication-related options we can confirm, plus where to direct parole questions.

• 2 min read Verified from official sources
How to Contact an Inmate at Facility

You can place food package orders through Union Supply via the Georgia Inmate Package website, or by mail, phone, or fax. Pick whichever method works best for you. If your concern is parole-related, don't contact the Georgia Department of Corrections Ombudsman unit. Parole questions need to go directly to Pardons and Paroles.

Parole questions: The GDC Ombudsman unit does not handle parole concerns. Contact Pardons and Paroles directly for any parole matters.

How to Contact an Inmate at Facility

Steps to Follow

  • ✓ Order online through the Georgia Inmate Package website
  • ✓ Order by mail: Union Supply, P.O. Box 619059, Dept. 421, Dallas, TX 75261-9059
  • ✓ Order by phone: 1-562-361-5719 or toll-free 1-855-247-0563
  • ✓ Order by fax: 1-310-603-1188
  1. Get your details together: Have the inmate’s full name and any identifying information you have on hand so your question can be routed correctly.
  2. Contact Pardons and Paroles: Take parole-related questions directly to Pardons and Paroles, since the GDC Ombudsman unit does not have jurisdiction over parole matters.

Before placing a package order, verify that you have current Union Supply contact details (website, mailing address, phone numbers, fax). These can change. Confirm through the facility or the vendor's official channels before sending any payment or paperwork.

Getting bounced between offices? Make sure you know which agency handles your specific issue. Parole concerns go to Pardons and Paroles, not the GDC Ombudsman unit. If you don't already have the right contact info for Pardons and Paroles, ask for it directly.

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