Send Photos & Mail at Richmond West County Ca, CA

How to send messages, photos, and packages

Overview

Start with the West County Detention Facility's public listing for the facility address and main phone number. For records requests, the Records & ID Unit is open Monday through Friday from 8 AM to 5 PM, with a contact address, phone, fax, and email available for records matters. Many California facilities offer phone calls, video visits, or electronic messaging as the state moves to a statewide communications provider. To use video or messaging, you typically create an account on the department's communications platform and add prepaid funds through its payment feature. The Office of the Sheriff may use video-recording devices in visiting areas (except for confidential attorney consultations). ADA requests or complaints should be filed in writing with your contact information and a description of the issue.

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Quick Facts

  • The Records & ID Unit is open Monday–Friday, 8 AM–5 PM and provides a contact address, phone, fax, and email for records inquiries.
  • The West County Detention Facility listing includes the facility address and main phone number for general contact.
  • The Office of the Sheriff may use video‑recording devices in visiting areas, except where confidential attorney consultations occur.
  • ADA requests or complaints should be submitted in writing and include contact information and a description of the issue; alternative filing methods are available for disabilities.

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Common Questions

How can I call or video chat with someone at West County Jail?

Use the West County Detention Facility’s public listing for the main phone and address for general contact. For video visits or electronic messaging, you’ll typically need to create an account on the department’s communications platform and add prepaid funds through the platform’s payment feature. During provider transitions, use whichever platform the facility currently supports.

Are visits or video chats recorded at West County Jail?

The Office of the Sheriff may use video-recording devices in visiting areas, except where confidential attorney consultations occur.

How do I contact the Records & ID Unit and when are they open?

The Records & ID Unit handles records inquiries and is open Monday through Friday from 8 AM to 5 PM. They provide a contact address, phone, fax, and email for records matters. Check the facility's public listing for those contact details.

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