How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at West Tennessee Detention Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at West Tennessee Detention Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of West Tennessee Detention Facility.

Frequently asked questions about West Tennessee Detention Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by West Tennessee Detention Facility.

2. How much does it cost to send a message to West Tennessee Detention Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at West Tennessee Detention Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at West Tennessee Detention Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at West Tennessee Detention Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of West Tennessee Detention Facility?

   Mailing address:

   West Tennessee Detention Facility
   6299 Finde Naifeh Dr
   Mason, TN 38049
   Phone: (901) 294-3060

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at West Tennessee Detention Facility?

   Visiting hours at West Tennessee Detention Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (901) 294-3060 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to West Tennessee Detention Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with West Tennessee Detention Facility for their specific mail policies.

7. How do I send money to an inmate at West Tennessee Detention Facility?

   You can send money to an inmate at West Tennessee Detention Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at West Tennessee Detention Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At West Tennessee Detention Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at West Tennessee Detention Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact West Tennessee Detention Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at West Tennessee Detention Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Multiple pathways for personal development and skill-building create a foundation for meaningful change at West Tn Detention Facility. The facility typically emphasizes a comprehensive approach that addresses various aspects of an individual's growth and preparation for successful community reintegration. This multi-faceted programming philosophy recognizes that effective rehabilitation often requires addressing educational, vocational, and personal development needs simultaneously.

Educational services form a cornerstone of the opportunities available, with individuals often having access to basic literacy programs, GED preparation, and continuing education options. Furthermore, vocational programs may provide hands-on training in practical skills that can translate directly to employment opportunities upon release. These educational and vocational initiatives typically focus on building both foundational knowledge and marketable job skills that align with local workforce demands.

Support services complement the educational offerings through various therapeutic and personal development opportunities. Faith-based programs often provide spiritual guidance and community support for those seeking this type of assistance. Family reunification services may help individuals maintain and strengthen important relationships during their incarceration. Additionally, restorative justice opportunities typically allow participants to address the impact of their actions while developing accountability and empathy. Wellness programs often round out these offerings by addressing physical and mental health needs, creating a more holistic approach to personal development and successful reentry preparation.

Daily Life & Visitation

Structured meal times anchor each day's rhythm, with individuals at West TN Detention Facility following established routines that are at present designed to maintain order while actively supporting basic needs. The facility typically operates on a schedule that includes regular count times, meal service, and designated periods for various activities. Wake-up generally occurs in the early morning hours, followed by breakfast service and the beginning of daily programming or work assignments that may be available to eligible individuals.

Housing arrangements generally consist of dormitory-style or cell-based accommodations, depending on classification levels and facility capacity. Individuals typically share living spaces and have access to basic amenities such as bedding, personal hygiene items, and limited personal property storage. The commissary system usually allows individuals to purchase additional items like snacks, hygiene products, and writing materials, provided they have funds available in their accounts. Furthermore, common areas may offer spaces for reading, watching television, or socializing during designated recreation periods.

Recreation opportunities often include outdoor time when weather permits, along with indoor activities that may feature exercise equipment, games, or educational programming. Although visitation schedules vary, the facility typically maintains policies that allow family members and approved visitors to maintain contact through scheduled visits, which may be conducted in-person or via video conferencing systems. Communication options generally include monitored phone calls and mail correspondence, offering individuals ways to stay connected with their support systems while serving their time at the facility.