West Texas Detention Center

Visitation at West Texas Detention Center is organized by gender—specific days and times are set for male and female detainees, so check the schedule to confirm when your loved one's housing group can receive visitors. Standard in-person visits last 30 minutes with a maximum of two visitors per session. Decide ahead of time who will attend. Plan to arrive at least 30 minutes early for security processing. Free on-site parking is available. Visits can be restricted or canceled due to security concerns, lockdowns, or other facility reasons, and availability may vary by housing unit. Video and remote visit options differ by unit too, so confirm eligibility before scheduling.

If you need to post an immigration (delivery) bond for someone at West Texas Detention Center, you'll have to do it through an ICE-ERO office—not at the detention center itself. Once an immigration judge sets a bond, someone can pay to release the detainee, but payment and processing happen at an ICE-ERO office that accepts bonds (the facility directs families to the office serving the area). Accepted payment methods include money orders, cashier's checks, and certified checks. For bonds over $10,000, facility instructions typically require a single cashier's or certified check. Can't travel? A licensed immigration bond agent may be able to post the bond electronically for a fee, commonly 2%–10%. CFIA also offers phone assistance and notes that bonds processed through its website are written by Allegheny Casualty Company.

To request information about a detainee at West Texas Detention Center, call the facility's main number between 8:00 AM and 5:00 PM. Have identifying details ready before you call. If you're trying to reach a detainee directly, be prepared to provide their full name, A-Number, and your contact information. For federal case status, EOIR's Automated Case Information System (ACIS) offers limited automated updates—but it's not a complete record. For bond-hearing specifics and fuller case information, contact the local court handling the case. Don't have an A-Number? Public offender locators and statewide notification services like VINE/IVSS may help, though rosters can vary in completeness.

To contact West Texas Detention Center, start with the facility's official contact page—it lists the mailing address and main phone numbers for both the detention center and its field office. For general detainee-related questions, you can also call the ICE ERO Information Line at (888) 351-4024. Before calling, have the detainee's identifying details ready: full name, date of birth, and any known aliases. This helps staff locate records faster. For non-urgent questions, use web contact forms or official social channels when available. Check the contact page for services that require appointments or have limited hours. Skip unsecured email for sensitive personal information—use the facility's recommended secure communication methods instead.