How to Contact an Inmate at West Texas Detention Center (TX)
Getting reliable information quickly is the hard part. Here are the phone numbers for West Texas Detention Center, what to have ready when you call, and how to avoid the most common delays.
For detainee information at West Texas Detention Facility, call one of the main lines: (915) 369-2269, (915) 369-2270, (915) 369-2271, or (915) 369-2272. The calling window is 8:00 AM to 5:00 PM. Call during those hours for the best chance of reaching someone who can help.
- ✓ Detainee’s first and last name (include hyphenated last names)
- ✓ Any aliases the detainee might use
- ✓ Date of birth
- ✓ Country of birth
- ✓ Detainee’s full name (for direct contact requests)
- ✓ Detainee’s Alien Registration Number (A-Number), if you have it
- ✓ Your name
- ✓ Your telephone number
Note: For general detainee questions not specific to this facility, you can also call the ICE ERO Information Line at (888) 351-4024.
- Call the facility during the listed hours - Use (915) 369-2269, (915) 369-2270, (915) 369-2271, or (915) 369-2272 between 8:00 AM and 5:00 PM.
- Ask for detainee information - Be ready to provide identifying details so staff can confirm you are asking about the correct person.
- If you are trying to get in touch directly, provide your details too - Have the detainee’s full name and A-Number (if available), plus your name and telephone number.
- ✓ First and last name (include hyphenated last names)
- ✓ Aliases
- ✓ Date of birth
- ✓ Country of birth
- ✓ Full name and A-Number (if you are requesting direct contact)
- ✓ Your name and telephone number
Tip: Planning an in-person visit? Visits last 30 minutes, with a maximum of two visitors at a time. Arrive at least 30 minutes early to get through security.
Before you make a trip or rely on any detail, confirm the basics by phone. Call the facility at (915) 369-2269, (915) 369-2270, (915) 369-2271, or (915) 369-2272 between 8:00 AM and 5:00 PM. For broader questions not specific to West Texas Detention Facility, call the ICE ERO Information Line at (888) 351-4024.
- ✓ Which visitation days apply (visitation is organized by gender)
- ✓ Whether visitation still runs 8:00 AM to 5:00 PM on the day you plan to go
- ✓ Whether the visit length is still 30 minutes
- ✓ Whether the limit is still a maximum of two visitors at a time
- ✓ Whether you still need to arrive at least 30 minutes early for processing
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