Who to Call When You Have Questions About a Detainee at West Texas Detention Center
Need information about someone held at West Texas Detention Center? A phone call is usually the fastest way to get answers. Here are the numbers you need and what to have ready before you dial.
West Texas Detention Facility has four main phone lines: (915) 369-2269, (915) 369-2270, (915) 369-2271, and (915) 369-2272. If one line is busy, try another.
For mail related to the El Paso Field Office, use this address: 401 S. Vaquero Avenue, Sierra Blanca, TX 79851.
To ask about a detainee at West Texas Detention Facility, call (915) 369-2269, (915) 369-2270, (915) 369-2271, or (915) 369-2272. Staff handle these calls between 8:00 AM and 5:00 PM.
- ✓ Detainee’s first name
- ✓ Detainee’s last name (including hyphenated last names)
- ✓ Any aliases the detainee might use
- ✓ Detainee’s date of birth
- ✓ Detainee’s country of birth
- ✓ If you are trying to get in touch directly with the detainee: detainee’s full name
- ✓ If you are trying to get in touch directly with the detainee: detainee’s Alien Registration Number (A-Number)
- ✓ If you are trying to get in touch directly with the detainee: your name and telephone number
For general detainee questions not specific to West Texas Detention Facility, CFIA lists the ICE ERO Information Line at (888) 351-4024.
Note: CFIA is a privately operated website. It is not operated, maintained, or sponsored by ICE or any government agency.
CFIA also advertises a bond-assistance phone line for families: (844) 910-2342.
Quick-checklist
- ✓ First name
- ✓ Last name (including hyphenated last names)
- ✓ Any aliases
- ✓ Date of birth
- ✓ Country of birth
- ✓ Full name (if trying to reach the detainee directly)
- ✓ Alien Registration Number (A-Number) (if trying to reach the detainee directly)
- ✓ Your name and telephone number (if trying to reach the detainee directly)
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