How to send messages, photos, and packages
Most communication for people held at West Texas Detention Center runs through phone and vendor-based services. Need specific detainee information? Call the facility between 8:00 AM and 5:00 PM with identifying details ready. Delivery (immigration) bonds cannot be posted in person at the detention center. Bond posting must be completed through an ICE ERO facility, with the closest option in El Paso. CFIA offers a family assistance phone line for help navigating bond posting or release questions. You can also contact the ICE ERO Information Line at (888) 351-4024 for general detainee-related questions. Video visits, electronic messaging, and tablet access depend on the unit and vendor.
Search for a loved one and send messages and photos in minutes.
Call the facility during 8:00 AM to 5:00 PM. Have identifying detainee details ready when you call.
No. Delivery (immigration) bonds cannot be posted in person at West Texas Detention Center, and must be completed at an ICE ERO facility (the closest option listed is El Paso).
Yes. CFIA advertises a family assistance phone line for help with bond posting or release questions, and the ICE ERO Information Line is listed as (888) 351-4024 for general detainee-related questions.
Getting reliable information quickly is the hard part. Here are the phone numbers for West Texas Detention Center, what to have ready when you call, and how to avoid the most common delays.
You can't post an immigration bond at West Texas Detention Facility. Even though your loved one is held there, the bond must be paid at an ICE-ERO office that accepts immigration bond payments—one of 82 offices across the country.
If your loved one is detained at West Texas Detention Center, you won't post bond at the facility itself. Bond payments go through ICE. Here's where to go, when to show up, and how to make sure your payment goes through.
