How to contact an inmate at West Texas Detention Facility

Last Updated on May 21, 2023

A friendly help guide for West Texas Detention Facility. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at West Texas Detention Facility

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about West Texas Detention Facility
  5. Overview of West Texas Detention Facility
  6. Inmate services at West Texas Detention Facility

Here's a short video on how to contact an inmate at West Texas Detention Facility:

How to message an inmate

How to message an inmate at West Texas Detention Facility

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at West Texas Detention Facility .

Sending Photos and Postcards

How to send photos and postcards to West Texas Detention Facility

A great way to send love and support to loved one at West Texas Detention Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of West Texas Detention Facility.

Frequently asked questions about West Texas Detention Facility

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by West Texas Detention Facility.

  2. How much does it cost to send a message to West Texas Detention Facility?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at West Texas Detention Facility?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at West Texas Detention Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at West Texas Detention Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of West Texas Detention Facility?
    Mailing address:

    West Texas Detention Facility
    401 South Vaquero Avenue
    Sierra Blanca , TX 79851
    (915) 369-2272

    Business hours:
    • Monday: 8:00 AM – 5:00 PM
    • Tuesday: 8:00 AM – 5:00 PM
    • Wednesday: 8:00 AM – 5:00 PM
    • Thursday: 8:00 AM – 5:00 PM
    • Friday: 8:00 AM – 5:00 PM
    • Saturday: 8:00 AM – 5:00 PM
    • Sunday: 8:00 AM – 5:00 PM

Overview of West Texas Detention Facility

The West Texas Detention Facility is a private for-profit detention center that houses non-U.S citizens with ICE administrative, and federal criminal standards from around El Paso and regions of New Mexico and Arizona. Located in Sierra Blanca, 90 miles southeast of El Paso, West Texas works with law enforcement agencies. Georgia-based CoreCivic established the facility for holding detainees to the U.S. Immigration and Customs Enforcement (ICE) procedure for removal proceedings. Services operated by BHG consists of medical services providing top-notch delivery of care when compared to hospitals providing various modes of providers based on care, that ensures migrants lingering in the secure say they redeem supportive care.

It is essential to note the criticisms mentioned about the institution as every being detained remains stringent and alarmed to regulate details. The facility authorized violating human and people of average healthcare conditions often present themselves in tough times living conditions. Currently, as observers decry the violation of detainees aiming to migrate to the southern border since increasing protest on racial profiling of migrants began access. The facility holds high responsibility for managing inmates while criticism come in about mistreatments imposing long detention there. Lastly, in 2020 owing to the widespread standard, several vital community exports the tatenoy of the probable security implications because the significant traffic roadway holds could potentially negative patterns that imbalance u compliance needed provisions in operating corrective cycles to issue strict measures there.

Not fitting national recommendations for the management of COVID-19 transmissions is the political inconsequential problem continuous illnesses found infected inside allegedly thrust

What services are provided by West Texas Detention Facility?

West Texas Detention Facility is a private jail operated by the Management & Training Corporation (MTC). This jail serves the Reeves County area accommodating approximately 1,200 federal detainees. With the motto 'Serving time, changing lives,' the facilities, and staff go the extra mile in providing comfort, security, mentoring, educational training, and re-entry services creating a structured environment effectively catering to their inmates' needs.

West Texas Detention Facility provides various programs and services for detainees. Their training programs cover educational/vocational training specifically job coaching skills, relevant resume and cover letter building, interview practicum, public speaking, and soft skills' development. Provision of such life skills programs prepares detainees for a smoother life either within the detention facility or after release. Experiencing mental/emotional health issues for whatever reason can be overwhelming thus in-resident counseling and psychological services are offered. These services, delivered by qualified, certified counselors, concentrate on providing support and encouraging the development of skills that positively affect the detainees' mindset.

West Texas Detention Facility offers prompt, safe, and organized immigration proceedings to eligible detainees awaiting trial or facing deportation. They offer legal orientation programs to those who qualify, ensuring that hearing proceedings are conducted fairly, and all parties' rights are protected. The facility also provides exceptional care afforded to vulnerable populations in an isolated, controlled environment. These populations include detainees with disabilities, elderly immigrants, or those with existing chronic illnesses.

In summary, West Texas Detention Facility employs a team of experts in their respective fields present to support the detainees’ lives inside the facility and prepare reintegration back into the communities. The programs and support-services offered revolve around the seven axes, as recognized by the World Health Organization, focused on; promoting law