West Valley Detention Center

Visiting at West Valley Detention Center (WVDC) takes extra planning because the jail's own materials list different schedules. The facility page shows visiting appointments Tuesday–Saturday, 8:00 am–5:30 pm. The Inmate Rules PDF says Wednesday–Sunday and requires calling (909) 887-0364 at least 24 hours ahead to schedule. Before you travel, confirm the current days and hours by checking the WVDC webpage, reviewing the inmate rules, or calling that number. If phone scheduling applies, plan your call a full day ahead. Some California facilities use online scheduling portals, so keep an internet-capable device handy for confirmations. Bring a valid, unexpired government photo ID and make sure you're on the incarcerated person's approved visiting list.

At West Valley Detention Center, commissary runs weekly with a $200 per-week spending cap—this limit includes phone time. When filling out a commissary form, enter the inmate's booking number correctly so the order goes to the right person. For deposits, the Sheriff's Department accepts Visa, MasterCard, and Discover, plus cashier's checks and money orders in the full amount. Deposit options (online portals, phone deposits, lobby kiosks, or mailed money orders) vary by county and vendor, so confirm the accepted method before sending money. Funds in the trust account cover commissary, phone time, hygiene items, and other permitted purchases. Posting times and vendor fees can affect when money becomes available.

West Valley Detention Center lists Captain Michael Martinez as a primary contact, with a facility phone number for general inquiries. For civil matters, the Civil Enforcement Unit is at 157 W. 5th Street, 3rd Floor, San Bernardino, CA 92415, reachable at (909) 387-5700. Normal service hours are Monday–Friday, 6:30 AM–3:30 PM. For formal correspondence, the Sheriff's Department headquarters mailing address is 655 East Third Street, San Bernardino, CA 92415-0061, with a P.O. Box also available. A local Legal Aid Society office is listed for in-person legal help. When calling, choose the right channel (intake, records, or civil) and have the person's full name and identifiers ready. Bring a government photo ID for records or property requests.

West Valley Detention Center holds 3,347 beds and processes roughly 50,000–60,000 bookings and releases each year. Medical, dental, and mental-health staff work around the clock. Inmates request care by submitting a Health Service Request form for services like physician sick call, medication administration, dialysis, dental treatment, and psychiatric care. A $3 copayment is deducted for self-initiated requests, but inability to pay won't block care—and follow-up visits have no copay. The facility serves three meals daily (over three million meals a year), with therapeutic and religious diets overseen by a dietitian. Security includes searches at any time, strip searches for certain booked offenses before general population placement, and required photo ID worn in plain view. For current visiting details and fees, check official facility information or contact the facility directly.