How to Contact an Inmate at West Valley Detention Center (CA)

Every housing area at West Valley Detention Center has telephones, so inmates can place calls from where they're housed. Calls are collect or prepaid only. There's no "free" outgoing call option. One more thing to keep in mind: all inmate phone calls are recorded and may be monitored, so plan every conversation accordingly.

Mail gets delivered to each housing unit daily, so letters move steadily once they're accepted. For outgoing mail, the envelope must include the inmate's name, booking number, and housing location. It also needs to list the West Valley Detention Center facility return address.

Want to see someone in person? Visiting appointments can be made Tuesday through Saturday, 8:00 am to 5:30 pm. If you need to coordinate around housing status or scheduling, call West Valley Detention Center directly at 909-708-8371 for the most current instructions.

Steps to Follow

• ✓ Confirm your person has access to phones in their housing area (telephones are located in all housing areas).
• ✓ Be ready for collect or prepaid calling only when you receive or fund calls.
• ✓ Treat every call as recorded and possibly monitored, and avoid sharing sensitive details.
• ✓ If you have questions about how calls work right now, call West Valley Detention Center at 909-708-8371.

• ✓ Remember that mail is delivered to each housing unit daily.
• ✓ When writing, use the inmate’s name, booking number, and housing location so it can be routed correctly.
• ✓ Include the West Valley Detention Center facility return address information as required for outgoing mail.

• ✓ Make visiting appointments Tuesday through Saturday, 8:00 am to 5:30 pm.
• ✓ Call West Valley Detention Center at 909-708-8371 to confirm current appointment procedures and availability.
• ✓ If you need in-person legal help, contact Legal Aid of San Bernardino at 909-889-7328 or visit 588 W. Sixth Street, San Bernardino, CA 92410.

1. Call West Valley Detention Center (909-708-8371) to confirm phone access for the inmate’s current housing area.
2. Ask how calls must be paid for right now since calls are collect or prepaid only.
3. Confirm monitoring and recording rules so you know what is safe to discuss on the phone.
4. Check for timing limits by asking whether phone access is restricted at certain times for their unit.

1. Call the facility to confirm the addressing format and make sure you are using the correct West Valley Detention Center return address details.
2. Double-check what identifying details are required (name, booking number, housing location) so mail is not delayed.
3. Ask about the current delivery flow since mail is delivered to each housing unit daily, but processing or routing can still affect timing.

1. Confirm appointment scheduling rules by phone with West Valley Detention Center (909-708-8371), even if you plan to schedule during Tuesday through Saturday, 8:00 am to 5:30 pm.
2. Ask what you need to bring and any limits so you do not lose your visit slot.
3. Contact Legal Aid of San Bernardino if you need help navigating the legal side by calling 909-889-7328 or going to 588 W. Sixth Street, San Bernardino, CA 92410.