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Visiting at West Valley Detention Center — how to confirm days, hours, and make an appointment

Visiting someone at West Valley Detention Center is straightforward once you know the schedule—but the published visiting days don't quite match across official sources. Here's how to confirm the current hours and book your appointment.

• 2 min read • wp.sbcounty.gov
Visiting at West Valley Detention Center — how to confirm days, hours, and make an appointment

The WVDC facility page lists visiting appointments as Tuesday through Saturday, 8:00 am to 5:30 pm. To confirm what applies to your situation - or check if anything's changed - call 909-708-8371. That's the number listed on the facility page, along with Captain Michael Martinez as the contact. The address is 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739.

Here's where it gets confusing: the WVDC Inmate Rules PDF lists visiting days as Wednesday through Sunday - not Tuesday through Saturday. That same document says you must call (909) 887-0364 at least 24 hours ahead to schedule your visit.

Visiting at West Valley Detention Center — how to confirm days, hours, and make an appointment

Resolve Conflict

  • ✓ Call (909) 887-0364 first and schedule at least 24 hours ahead, as the Inmate Rules PDF instructs.
  • ✓ When you call, ask them to confirm the current visiting days (the PDF says Wednesday–Sunday; the facility page lists Tuesday–Saturday) and which schedule applies to the person you’re visiting.
  • ✓ Confirm the visiting hours window they have on file for appointments (the facility page lists 8:00 am–5:30 pm).
  • ✓ If you can’t get a clear answer or you can’t reach the scheduling line, call the WVDC main number at 909-708-8371 and ask to be directed to the visiting/scheduling information.
  • ✓ Write down who you spoke with, the date/time of the call, and what they told you - especially the approved day and time.
  • ✓ If the information you’re getting still doesn’t line up, don’t guess and drive in on a maybe. Call again to re-confirm or postpone until you can get a definite answer.

Note: The facility page says Tuesday–Saturday; the Inmate Rules PDF says Wednesday–Sunday. When you call to schedule, mention which source you saw so staff can clarify what's actually in effect.

Bottom line: the facility page shows Tuesday through Saturday, 8:00 am to 5:30 pm. The PDF says something different. A quick call before you head out will save you a wasted trip.

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