Who to Call About West Valley Detention Center — phone numbers & addresses families need
Trying to reach West Valley Detention Center about visits, paperwork, or general questions? Having the right phone number and mailing address saves a lot of frustration. Here's a quick directory for families.
Start here for most questions. West Valley Detention Center is at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. The main phone number is 909-708-8371.
The facility lists Michael Martinez as Captain if you need to reference leadership contacts for official purposes.
For formal correspondence or records requests through the Sheriff's Department, use headquarters: 655 East Third Street, San Bernardino, CA 92415-0061. You can also mail to Post Office Box 569, San Bernardino, CA 92402-0569.
Dealing with civil process or filings? Contact the Civil Enforcement Unit at 157 W. 5th Street, 3rd Floor, San Bernardino, CA 92415.
- ✓ Civil Enforcement Unit phone: (909) 387-5700
- ✓ Normal hours for service: Monday through Friday, 6:30 AM to 3:30 PM
Heads up: Different sources list different visiting days (Tuesday–Saturday on the facility page, Wednesday–Sunday in the Inmate Rules PDF). Call the scheduling number to confirm before you go.
To schedule a visit, call (909) 887-0364 at least 24 hours ahead. The Inmate Rules PDF lists visiting as Wednesday through Sunday. This is also the number to call if you just want to confirm the current schedule.
How to Use
- ✓ Start with the WVDC facility phone (909-708-8371) for general questions.
- ✓ Use the visiting scheduling number (909) 887-0364 to set up a visit (call 24 hours ahead) and to confirm which days visiting is currently offered.
- ✓ For civil process questions or filings, contact the Civil Enforcement Unit at (909) 387-5700 and check that you’re calling during service hours (Mon–Fri, 6:30 AM–3:30 PM).
- ✓ For formal correspondence or records-related requests through the Sheriff’s Department, use the headquarters address (655 East Third Street, San Bernardino, CA 92415-0061) or the listed PO Box (PO Box 569, San Bernardino, CA 92402-0569).
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