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How to contact an inmate at West Virginia Regional Jail and Correctional Facility
This comprehensive guide will walk you through how to connect with an inmate at West Virginia Regional Jail and Correctional Facility. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at West Virginia Regional Jail and Correctional Facility start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at West Virginia Regional Jail and Correctional Facility.
Sending Photos and Postcards

A great way to send love and support to a loved one at West Virginia Regional Jail and Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of West Virginia Regional Jail and Correctional Facility.
Frequently asked questions about West Virginia Regional Jail and Correctional Facility
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by West Virginia Regional Jail and Correctional Facility.
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How much does it cost to send a message to West Virginia Regional Jail and Correctional Facility?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at West Virginia Regional Jail and Correctional Facility?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at West Virginia Regional Jail and Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at West Virginia Regional Jail and Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of West Virginia Regional Jail and Correctional Facility?
Mailing address:
West Virginia Regional Jail and Correctional Facility
1325 Virginia St E
Charleston, WV 25301
Phone: (304) 558-2110Business hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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What are the visiting hours at West Virginia Regional Jail and Correctional Facility?
Visiting hours at West Virginia Regional Jail and Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (304) 558-2110 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
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What items are prohibited when sending mail to West Virginia Regional Jail and Correctional Facility?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with West Virginia Regional Jail and Correctional Facility for their specific mail policies.
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How do I send money to an inmate at West Virginia Regional Jail and Correctional Facility?
You can send money to an inmate at West Virginia Regional Jail and Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
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Can I schedule a video visit with an inmate at West Virginia Regional Jail and Correctional Facility?
Many facilities now offer video visitation as an alternative to in-person visits. At West Virginia Regional Jail and Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
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What identification do I need to visit an inmate at West Virginia Regional Jail and Correctional Facility?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact West Virginia Regional Jail and Correctional Facility for specific ID requirements and visitor approval procedures.
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How can I find out an inmate's release date?
To find an inmate's release date at West Virginia Regional Jail and Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
West Virginia Regional Jail and Correctional Facility1325 Virginia St E
Charleston, WV 25301
Phone: (304) 558-2110
Official Website

About West Virginia Regional Jail and Correctional Facility
Supporting West Virginia's broader correctional objectives through secure housing and rehabilitative programming, Western Virginia Regional Jail serves multiple counties from its location in Phoenix, a small community nestled in the state's mountainous terrain. The facility operates as an integral component of the regional justice system, typically housing individuals awaiting trial, serving shorter sentences, or participating in pre-release programming designed to facilitate successful community reintegration.
Within this WV correctional facility framework, those incarcerated services generally encompass educational opportunities, substance abuse counseling, and vocational training programs that align with state-wide recidivism reduction goals. The institution typically maintains connections with local workforce development initiatives and community organizations to create pathways for post-release employment and housing stability. Medical care, mental health support, and chaplaincy services often form additional pillars of the comprehensive approach to addressing the diverse needs of the incarcerated population.
Phoenix's rural setting provides both challenges and opportunities for this county jail operation, as staff members work to balance security requirements with programming that prepares individuals for return to communities throughout the region. The facility's role extends beyond mere containment, emphasizing structured daily routines, accountability measures, and skill-building activities that may include literacy programs, anger management courses, and family reunification support designed to strengthen community ties upon release.
Programs & Services
Personal development takes center stage through carefully structured offerings that emphasize skill-building and positive behavioral change at Western Virginia Regional Jail. Those incarcerated can access a comprehensive range of opportunities designed to address individual needs while maintaining the facility's commitment to security and safety. The structured environment typically supports participation in multiple concurrent offerings, allowing individuals to build upon their strengths while addressing areas requiring development.
Educational advancement forms a cornerstone of available opportunities, with education programs often including basic literacy instruction, GED preparation, and continuing education coursework. Special education services may furnish individualized support for those with learning differences or developmental needs. Furthermore, vocational training offerings typically provide hands-on experience in marketable trades and technical skills. These structured learning environments often emphasize both theoretical knowledge and practical application, preparing participants for potential employment opportunities upon release.
Therapeutic interventions address underlying issues that may contribute to criminal behavior, with substance abuse treatment programs typically offering both group and individual counseling sessions. Agriculture programs may furnish opportunities for those incarcerated to develop work skills while contributing to facility operations through food production or grounds maintenance. Furthermore, community service initiatives often allow participants to give back while developing a sense of responsibility and civic engagement. These support services typically operate within the facility's security framework, ensuring that personal growth occurs alongside public safety considerations.
Daily Life & Visitation

Maintaining connections with family members and loved ones serves as a cornerstone of daily experience for those incarcerated at Western Virginia Regional Jail. The structured environment now provides regular opportunities for social interaction both within the facility and through various communication channels with the outside world. Those incarcerated typically begin their days with early morning counts and meal service, followed by work assignments or programming activities that regularly bring residents together in common areas.
Housing arrangements generally place individuals in dormitory-style units or cells that accommodate multiple people, creating natural opportunities for social interaction throughout the day. Furthermore, communal dining areas serve as gathering spaces where those incarcerated share meals and conversation during designated meal times. The facility typically provides recreational opportunities that may include television viewing areas, library access, and outdoor exercise periods when weather permits, all of which furnish structured social engagement among residents.
Programming schedules usually include educational classes, religious services, and group activities that help maintain routine while fostering community connections. Although security protocols govern all interactions, the facility generally offers visitation opportunities for family members and approved visitors during scheduled times. Those incarcerated may typically access telephone services and correspondence privileges to maintain contact with their support networks outside the facility. Work assignments within the jail often involve kitchen duties, cleaning responsibilities, or facility maintenance tasks that provide both structure and opportunities for residents to contribute to their shared living environment.
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