How to send messages, photos, and packages
Communication at Western New Mexico C.F. runs through the facility's approved vendor. You'll need to set up an account and add funds so your loved one can place outbound calls, send electronic messages, or use video services. Video visits aren't scheduled through the facility—all sessions happen via Smart Communication on inmate tablets. Session length, time caps, and billing rules vary, so check the vendor's instructions and facility rules for current procedures. One thing to know: the facility's ION drug-scan device can register minute traces of drug residue. A positive result doesn't necessarily mean drug use.
Search for a loved one and send messages and photos in minutes.
Writing to someone at Western New Mexico Correctional Facility (WNMCF)? The most important thing to get right is the address. New Mexico Corrections Department (NMCD) uses a centralized address for non-legal mail—letters sent directly to the facility get returned.
Video visits aren't scheduled through the facility. They're handled via Smart Communication on inmate tablets, so you'll need an account with the approved vendor and funding set up to enable sessions.
No—phone calls are outbound only. The inmate calls you; they can't receive incoming calls. To get calls, register with the approved communications vendor or follow their collect-call rules.
The ION device can pick up minute traces of drug residue, and a positive result doesn't necessarily mean drug use. If you have concerns about a result, follow the facility's process for questions or appeals.
Include the inmate’s full name and ID number, the facility name and state, and your full physical return address in the top-left corner. Also follow any facility limits on page count and photos listed in the facility rules.
No. Outside funds must be mailed as a money order via U.S. mail. Cash, currency, and personal checks aren't accepted and will be returned to the sender.
Visitors may only give inmates photos and letters in the visiting room, and those items must be inspected and approved first. Anything handed over is subject to inspection for contraband or prohibited content.
Get your paperwork squared away before your first visit. Here's what to submit, what you'll sign, and how to avoid common delays at Western New Mexico C.F.
Bringing kids to a prison visit takes extra planning. Here are the rules that trip families up most often—who can bring a minor, how many children are allowed, what they can wear, and what physical contact is (and isn't) permitted during a contact visit.
Bringing a baby or young child to a visit takes extra planning—search procedures, clothing rules, and contact restrictions all come into play. Here are the practical rules that tend to catch parents off guard at Western New Mexico C.F.
