Western Virginia Regional Jail, VA

Visitation at Western Virginia Regional Jail is non-contact only, handled by video or phone. Face-to-face visits aren't offered unless you're a professional visitor or have special approval from the Superintendent. Home video visits last 30 minutes and cost $0.25 per minute. You'll need a GettingOut.com account, and you'll have to add the incarcerated person as a contact. Stay logged into the app when the inmate initiates the visit. Home video hours run daily from 8 a.m. to 11 a.m., 2 p.m. to 5 p.m., and 7 p.m. to 10 p.m. For on-site video visits, check in at Master Control with a photo ID and wait to be called. Your time starts when you pick up the handset, and you'll get a two-minute warning before it ends. Inmates can submit a visitation list of 2 to 8 people depending on classification. They typically get two visitors per week, and the list can only be changed on March 1, June 1, Sept. 1, and Dec. 1.

Western Virginia Regional Jail uses GettingOut.com for video visits and messaging. Remote video visits last 30 minutes at $0.25 per minute. You need to be logged into the GettingOut app when the inmate initiates the visit. Be ready at the scheduled start time. If you join late, you'll only get whatever time remains. Email and photos also go through GettingOut, cost $0.25 each, and are monitored. Once you purchase credits, they're nonrefundable. Inmates can receive both emails and photos, but those using housing-unit tablets can only send email (not photos). For billing or technical problems, contact the vendor directly: GettingOut for messaging and credits, VIAPATH/GTL for phone service. Inmates generally have phone access from about 8:30 a.m. to 11:00 p.m., and calls are collect.

Western Virginia Regional Jail accepts inmate-account deposits through the on-site WVRJ lobby kiosk (cash or credit) and online through GTL's ConnectNetwork portal. The lobby kiosk is open 24/7, and deposits post to the inmate's account immediately. To deposit online, create a ConnectNetwork account, verify your email, then select Virginia, choose Western VA Regional Jail, and enter the inmate's name or ID. GTL/VIAPATH processing fees apply. Credit-card fees scale based on the amount you send, and cash deposits carry a $2.50 fee per transaction. If a deposit doesn't post as expected, contact the vendor or the facility's finance or commissary support channel.