Sending Emails and Photos to an Inmate at WVRJ (GettingOut): Costs, Rules, and What Inmates See
WVRJ uses GettingOut for electronic messages and photo sharing. Here's how it works, what it costs, what gets reviewed, and what your loved one actually sees on their end.
Western Virginia Regional Jail uses GettingOut.com for email-style messages between inmates and approved contacts. Everything sent through this system - emails and photos alike - gets monitored by WVRJ staff. Treat every message like it could be read and reviewed before it reaches your loved one, because it will be.
Note: If you don’t follow the email and photo guidelines, WVRJ may cancel your GettingOut account.
Creating a GettingOut account is free. The charges kick in when you send content: emails cost $0.25 each, and photos cost $0.25 each. GettingOut runs on a credit system - you buy credits upfront, then spend them as you message and attach photos.
WVRJ has tablets in the housing units, so inmates can read GettingOut messages directly. They can receive both emails and photos from you. Outgoing options are more limited though - inmates can send emails back, but they can't send photos. Since everything goes through staff review, what your loved one ultimately sees depends on what clears that process.
Plan your credit purchases carefully. Credits aren't refundable once you buy them. If an email or photo gets rejected for violating guidelines, you won't get that credit back either.
Having trouble with login, payments, or other technical issues? Use the "Contact Us" option in GettingOut for support.
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