How to Visit Western Virginia Regional Jail (WV)

At Western Virginia Regional Jail (WVRJ), all non-professional visits are video-only. You can either visit on-site at the jail or connect through home (remote) video visitation. There are no face-to-face social visits. The only exceptions are professional visits or visits specially approved by the Superintendent.

If you want to visit from home, WVRJ lists home (remote) video visitation hours every day: 8 a.m. to 11 a.m., 2 p.m. to 5 p.m., and 7 p.m. to 10 p.m. Home video visits run up to 30 minutes, and the cost is $0.25 per minute.

On-site video visits start in the lobby at Master Control. You'll check in, show a photo ID, and wait until staff calls your name and directs you to a visitation booth. Once you're seated at the monitor, wait until the correct inmate appears on screen, then pick up the handset to begin. Your time starts the moment you pick up the handset. You'll get both an audible and visual notice when two minutes remain.

Your ability to visit also depends on the inmate's classification status. Inmates can submit a visitation list with 2 to 8 individuals (the exact number depends on classification), so you won't be able to visit unless you're on that list. All inmates are allowed two visitors per week, and visit length ranges from 15 to 40 minutes based on classification.

Steps to Follow

• ✓ Create your visitor account on GettingOut.com
• ✓ Add the inmate you want to visit as a contact (this has to be set up before you can accept a visit request)
• ✓ Plan your visit during the listed home video hours: daily 8 a.m. to 11 a.m., 2 p.m. to 5 p.m., or 7 p.m. to 10 p.m.
• ✓ Budget for the cost ($0.25 per minute)
• ✓ Expect the session to be up to 30 minutes

1. Check in at Master Control in the lobby. Press the button to speak with an officer.
2. Present your photo ID. If you do not have proper picture identification, you can be denied admission.
3. Tell staff who you are visiting, then wait. Have a seat in the lobby until your name is called.
4. Go to the visitation booth you are assigned. Sit in front of the monitor.
5. Start the visit when you see the correct inmate on the screen. Pick up the handset to begin, your time starts when you pick it up.
6. Watch for the two-minute warning. You will be notified both audibly and visually when there are two minutes left.

• ✓ Confirm you are on the inmate’s approved visitation list (the list can include 2 to 8 people, depending on the inmate’s classification)
• ✓ Plan around the limit of two visitors per week for each inmate
• ✓ Expect visit length to depend on classification, time limits range from 15 to 40 minutes

What to Verify

• ✓ The current home video visitation hours (daily 8 a.m. to 11 a.m., 2 p.m. to 5 p.m., and 7 p.m. to 10 p.m.)
• ✓ The current rate for home video visits ($0.25 per minute) and whether any pricing details have changed
• ✓ The current session length limit (up to 30 minutes)
• ✓ Any GettingOut.com account or contact setup steps required before you can accept a visit request

• ✓ Where to check in for on-site video visits (Master Control in the lobby)
• ✓ What counts as “proper” picture identification for admission
• ✓ Whether the visit timing rules still start when you pick up the handset
• ✓ Whether the two-minute audible and visual warning is still used

• ✓ How many people can be on the inmate’s visitation list for their current classification (2 to 8)
• ✓ The weekly limit for visitors (two visitors per week)
• ✓ The exact time limit you should expect based on classification (15 to 40 minutes)

Before you make the trip, confirm the latest rules directly with the jail and with the scheduling service used for home video visits (GettingOut.com). Schedules and procedures can change. A quick check can save you from being turned away at check-in or missing the time window you planned around.