What to Expect During Check-In at Western Virginia Regional Jail: Step-by-Step

When you arrive at Western Virginia Regional Jail for an in-person visit, head straight to the Master Control window in the lobby. Press the button to speak with an officer. Give them your photo ID and the name of the inmate you're visiting. This quick check-in gets you into the queue for a booth.

After checking in, take a seat in the lobby and wait for your name to be called. Be ready to move quickly. When staff calls you, head to the booth number they assign. Sit down in front of the monitor and wait for the video connection to start.

• ✓ Go to the booth number the Master Control officer directed you to.
• ✓ Look at the monitor and make sure you see the correct inmate on the screen.
• ✓ Only after you confirm it’s the right person, pick up the handset.

Your visit time starts the moment you pick up the handset - not when you sit down. To get every minute, wait until you're seated at the right booth and can see the correct inmate on screen before lifting it. You'll get a two-minute warning near the end, both on screen and through the audio.

WVRJ offers home video visits every day during three time blocks: 8 a.m.–11 a.m., 2 p.m.–5 p.m., and 7 p.m.–10 p.m. If your schedule is flexible, picking a less busy block can speed up check-in.

Practical Tips

• ✓ Bring a valid picture/photo ID - without proper identification, you won’t be admitted.
• ✓ Go straight into the lobby and walk up to the Master Control window to start check-in.
• ✓ Press the button at Master Control to speak with the officer.
• ✓ After check-in, sit in the lobby and wait until your name is called.
• ✓ When called, go to the visitation booth number you’re assigned and sit in front of the monitor.
• ✓ Don’t pick up the handset until you see the correct inmate on the screen.
• ✓ Remember: your visit time starts the moment you pick up the handset.